Kari Harding
Largo
Summary
Highly motivated professional with excellent customer service experience. Proven ability to build and maintain strong relationships with colleagues, staff, and clients while effectively managing administrative and sales teams. Demonstrates strong business tactics and decisive judgment to achieve and surpass organizational objectives. Adaptable leader capable of thriving in both independent and collaborative environments.
Overview
9
9
years of professional experience
Work History
Owner
Harding Pool Preps
Spring Hill
12.2023 - Current
- Managed daily operations and staffing for successful business functioning.
- Implemented customer service protocols to enhance client satisfaction and retention.
- Coordinated financial record-keeping and budgeting for business expenses.
- Maintained relationships with existing clients by providing superior customer service.
Server Trainer
Rum River Bar & Grill
New Port Richey
11.2021 - 11.2023
- Trained new servers on menu knowledge and customer service protocols.
- Evaluated server performance and provided constructive feedback for improvement.
- Coordinated with kitchen staff to streamline food delivery processes.
- Provided exceptional service to high volume of daily customers.
- Educated waiters on menu, memorization strategies and how to convey information clearly.
Valet
Pinnacle-Stadium Toyota
Tampa
10.2020 - 04.2021
- Parked vehicles efficiently in designated areas while ensuring safety protocols.
- Maintained cleanliness and organization of parking areas throughout shifts.
- Communicated effectively with team members to coordinate vehicle movements.
- Provided excellent customer service, addressing inquiries and concerns professionally.
- Operated key management systems to track vehicle locations and keys securely.
Server
Pressbox
Spring Hill
10.2018 - 04.2020
- Provided exceptional customer service in fast-paced hospitality environment.
- Assisted in maintaining cleanliness and organization of dining and service areas.
- Collaborated with team members to ensure smooth operations during peak hours.
- Communicated effectively with guests to address inquiries and resolve issues.
Bar Manager
Sandbar and Grill
11.2016 - 03.2018
- Managed daily operations to ensure exceptional guest experiences and satisfaction.
- Monitored inventory levels to maintain supplies for smooth operations.
- Analyzed feedback to improve services and address guest needs effectively.
- Trained new employees on proper hospitality protocols according to company guidelines.
Education
Diploma -
Hernando Adult Education
Brooksville, FL05.2018
Skills
- Business management
- Financial budgeting
- Customer service
- Staff training
- Operational coordination
- Client retention
Timeline
Owner
Harding Pool Preps
12.2023 - Current
Server Trainer
Rum River Bar & Grill
11.2021 - 11.2023
Valet
Pinnacle-Stadium Toyota
10.2020 - 04.2021
Server
Pressbox
10.2018 - 04.2020
Bar Manager
Sandbar and Grill
11.2016 - 03.2018
Diploma -
Hernando Adult Education