Kari Jackson
Wickliffe
Summary
Dedicated Medical Assistant with experience at Cleveland Clinic, excelling in patient-focused care and clinical documentation. Skilled in EHR systems and compassionate communication, I enhanced patient satisfaction and safety while supporting efficient workflows. Proven ability to build trust and provide empathetic care, ensuring a positive experience for all patients.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Cleveland Clinic
06.2019 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Improved clinical workflow with introduction of electronic health records system.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Measured patient pulse oximetry.
Education
High School Diploma -
Willloughby South
Willoughby, OHNo Degree - Medical Assistant
Purdue University Global
05-2019
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Reliable team player
- Electronic health records
- Compassionate
- CPR
- Immunization administration
- Specimens collection and processing
- Patient assessments
- Maintaining confidentiality
- Laboratory specimen collection
- Professionalism and ethics
- Compassionate caregiver
- Patient flow management
- First aid
- Trustworthy companion
- Adaptable
- Patient relations
- Professional bedside manner
- Diagnostic procedures
- Emergency response preparedness
- Electrocardiographic rhythm recognition
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
Timeline
Medical Assistant
Cleveland Clinic
06.2019 - Current
High School Diploma -
Willloughby South
No Degree - Medical Assistant
Purdue University Global
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