Kari Kruse
Stockton,IL
Summary
Dynamic and detail-oriented professional with extensive experience at COUNTRY Financial and Sentry Insurance. Expert in data entry and verbal communication, adept at fostering client relationships and maintaining confidentiality. Proven ability to thrive in fast-paced environments while ensuring seamless service delivery and supporting team success.
Overview
18
18
years of professional experience
Work History
Office Administrative Assistant
COUNTRY Financial
04.2016 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
Sr Customer Service Rep
Sentry Insurance
08.2007 - 04.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Provided backup support during peak periods or staff shortages to ensure seamless service delivery to clients at all times.
Education
High School Diploma -
Freeport High
Freeport, IL 05-2000
Skills
- Data entry
- Verbal communication
- Microsoft office
- Schedule management
- File organization
- Confidentiality handling
- Customer engagement
Timeline
Office Administrative Assistant
COUNTRY Financial
04.2016 - Current
Sr Customer Service Rep
Sentry Insurance
08.2007 - 04.2016
High School Diploma -
Freeport High
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