Open To Work
Kari Nosbusch
Hornbacher's
Moorhead,Minnesota
Work Preference
Desired Job Title
Assistant Store DirectorAssistant Store Director
Work Type
Full Time
Location Preference
On-Site
Location:
Moorhead, MinnesotaFargo, ND
Open to relocation:
No
Important To Me
Work-life balanceHealthcare benefitsPaid time off401k matchCompany Culture
27
years of professional experience
Dedicated professional with over 20 years of experience in retail management. Skilled in multitasking, employee training, and fostering a positive work environment, leading to improved employee retention and customer satisfaction. Ready to leverage expertise to drive operational excellence.
Results-oriented professional with over 25 years in retail management. Skilled in problem-solving, employee motivation, and strategic planning. Aiming to leverage extensive experience to enhance team performance and deliver superior customer service.
Work History
Assistant Store Director
3 Years 10 Months- Led daily store operations, ensuring compliance with company policies and procedures.
- Monitored financial performance, analyzing sales data to identify growth opportunities.
- Fostered a positive work environment by resolving employee conflicts and promoting teamwork.
- Collaborated with department managers to enhance product placement and merchandising strategies.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Empowered employees through ongoing coaching and development opportunities leading to higher productivity.
- Improved store sales by implementing creative merchandising strategies and eye-catching product displays.
- Reduced employee turnover by implementing comprehensive training programs and providing regular feedback on performance.
- Developed a positive store culture by fostering open communication and promoting teamwork among employees.
- Enhanced overall shopping experience by addressing customer inquiries promptly and assisting them in making informed purchasing decisions.
- Supervised employees and different store departments.
- Partnered with store director to interview, hire, train, and develop department managers and team members to build and sustain high in-store performance.
- Maintained a clean, safe, and organized store environment for both customers and employees.
- Increased customer satisfaction with attentive service and quick resolution of issues.
- Assisted in recruiting new team members, conducting interviews, and facilitating onboarding processes for new hires.
- Collaborated with the Store Director to develop and execute strategic plans for store growth.
- Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Assistant Store Director
23 Years 3 Months- Oversaw scheduling, maintaining adequate staff coverage while minimizing labor costs.
- Regularly monitored sales data to identify trends and adjust inventory levels accordingly.
- Responded to customer complaints and comments.
- Conducted regular performance evaluations for staff members, identifying areas for improvement and acknowledging exceptional work contributions.
- Handled escalated customer complaints, providing solutions that satisfied both parties involved in the situation.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Answered questions about store policies and addressed customer concerns.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operational strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Led daily store operations, ensuring compliance with company policies and procedures.
- Monitored financial performance, analyzing sales data to identify growth opportunities.
- Fostered a positive work environment by resolving employee conflicts and promoting teamwork.
- Collaborated with department managers to enhance product placement and merchandising strategies.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Empowered employees through ongoing coaching and development opportunities leading to higher productivity.
- Developed a positive store culture by fostering open communication and promoting teamwork among employees.
- Enhanced overall shopping experience by addressing customer inquiries promptly and assisting them in making informed purchasing decisions.
- Supervised employees and different store departments.
- Partnered with store director to interview, hire, train, and develop department managers and team members to build and sustain high in-store performance.
- Maintained a clean, safe, and organized store environment for both customers and employees.
- Increased customer satisfaction with attentive service and quick resolution of issues.
- Assisted in recruiting new team members, conducting interviews, and facilitating onboarding processes for new hires.
- Collaborated with the Store Director to develop and execute strategic plans for store growth.
- Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
No Degree - Athletic Training
High School Diploma
Skills
Store operations
Employee supervision
Team management
Recruitment and hiring
Talent acquisition
Inventory management
Problem-solving
Multitasking and organization
Positive demeanor
Employee motivation
Friendly and positive
Active listening
Interests
I really enjoy spending time with my five rescue animals doing really whatever they want to do. I also really enjoy actually going to the movie theater to watch movies up on the big screen with a theater full of people as movies were truly meant to be seen.
Timeline
Assistant Store Director
Hornbacher's
10.2022 - CurrentRead More
Assistant Store Director
Family Fare
07.1999 - 10.2022Read More
Moorhead State University
No Degree from Athletic Training
Read More
Clinton-Graceville High School
High School Diploma
Read More