Summary
Overview
Work History
Education
Skills
Timeline
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Kari Noviello

Williamsport,PA

Summary

Proven to excel in high-pressure environments, I leveraged my strong multitasking and customer service expertise at Sons of Italy to significantly enhance client satisfaction. My adeptness at event planning and clear communication fostered a loyal clientele, driving repeat business. Demonstrated leadership at Kmart by resolving customer complaints, showcasing my problem-solving abilities and commitment to excellence.

Overview

16
16
years of professional experience

Work History

Bartender

Sons of Italy
08.2015 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Evening Sales Floor Supervisor

Kmart
03.2009 - 08.2015
  • Resolved escalated customer complaints professionally while maintaining company reputation.
  • Supervised daily operations on the sales floor, ensuring timely completion of tasks and meeting operational standards.
  • Assisted in visual merchandising to create appealing displays that attracted customers and drove sales.
  • Demonstrated product and answered questions for prospective customers.

Sales Associate

Sears
08.2008 - 01.2009
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

GED -

Roseburg High School
Roseburg, OR

Skills

  • Strong multitasking
  • Customer Service
  • Highly reliable
  • Clear and effective communication
  • Patience and Tolerance
  • Cleanliness and hygiene
  • Customer service expertise
  • Payment Processing
  • Telephone Etiquette
  • Time Management
  • Data Entry
  • Schedule Management
  • Event Planning
  • Quickbooks

Timeline

Bartender

Sons of Italy
08.2015 - Current

Evening Sales Floor Supervisor

Kmart
03.2009 - 08.2015

Sales Associate

Sears
08.2008 - 01.2009

GED -

Roseburg High School

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Kari Noviello