Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Kari Peterson

Midlothian,VA

Summary

Enthusiastic, result oriented professional with extensive experience in operations and service. Is efficient, punctual and able to multi-task in fast-paced environments. Outstanding business, marketing, managing and customer service skills. Able to meet deadlines Ability to make quality decisions quickly Handles upset clients well Optimistic Outstanding interpersonal skills Develops and demonstrates understanding of products Great at building and maintaining relationships Excellent interpersonal skills Handles multiple projects well Strong communicator Arranges files in timely manner Manages time well Maintains composure in stressful situations/ability to perform under stress Detail oriented Keep accurate records Persistent Exceeds sales goals Great negotiation skills Strategic Planner Multi-tasks efficiently Presents information clearly and effectively WPM 61 Able to maintain strict confidentiality Motivational leader Works well in fast paced environment Learns and delivers values consistently to clients and coworkers Coaches to elevate Able to quickly adapt to changing environment/adding on tasks Learns thoroughly Trains and develops Energetic Medical Coder with can-do attitude and dedication to accuracy. Bilingual professional with expertise analyzing provider documentation for appropriate codes.

Overview

10
10
years of professional experience

Work History

Medical Coder

Richmond Dermatology
12.2019 - Current
  • Analyzes medical records and documentation deficiences and verify documenation support diagnoses, identifies diagnostic and procedural information
  • Reviews ICD10, CPT and HCPCS codes

Senior Disability Representative

Sedgwick, DS2
12.2015 - 11.2019
  • Processed claims, made decisions for approval/denial for claims- working with ICD 10 and CPT codes, runs reports, in charge of Celebration committee, aided with implementation for the EGID (Oklahoma Government Empoloyees) program, trained new hires and incorporated effective ways to train new hires and current colleagues that needed additional assistance and clarification on their process
  • During this time, I dealt with payroll (which meant calculations of overpayments and underpayments) in addition to meeting deadlines to ensure all employees were paid on time.

Studio Coordinator/Class Facilitator/DIC

Sephora
Beauty
03.2014 - 04.2018
  • The Beauty Studio Coordinator is an elevated role above cast members
  • This title ensures cast members are following the timing, rules and regulations that Sephora expects of the employees; keeping track of the number of sales deriving from the beauty studio to ensure we are exceeding company standard
  • In this role, I continued to bring my team together to assist clients and bring our sales up and maintain our sales as well as the sales percentage coming from the beauty studio
  • I would coach them to develop them as an artist and be proficient in closing the sale
  • The Class Facilitator is a role I took over in 2015, in addition to the Beauty Studio Coordinator position, educating cast members, as well as clients about product, how to apply product and in what is best recommended way
  • This role gave me confidence and clear, effective speaking skills which allows me to build the basket to as many clients that show up to the class, generating sales from it
  • This role allowed me to grow my coaching skills as I had employees assist me with class that were my coaches
  • I would give them a “touch base” or a meeting to go over goals we had to achieve for each class, do skill practices, and coach them how to coach their client
  • I would prep my classes with Microsoft Word and kept a spreadsheet on how sales were impacted with each class
  • This allowed me to keep a record on what would work to ease the clients into buying products and the sales that would derive from it
  • As a DIC (director in charge), I am in charge of the floor to ensure things run smoothly- this includes checking on clients and employees so clients leave happy and employees are fulfilling their duties- coaches employees about closing sales, building relationships with clients, etc.

Education

University of Wisconsin
2012

graduate - undefined

Decorah High School
2010

Skills

  • Proficient in all Microsoft Office applications, EMA, Advanced MD, PeopleSoft, ADP, Kronos, DayForce
  • Autonomous
  • Regular, consistent and punctual attendance
  • Resolves conflicts well

Timeline

Medical Coder

Richmond Dermatology
12.2019 - Current

Senior Disability Representative

Sedgwick, DS2
12.2015 - 11.2019

Studio Coordinator/Class Facilitator/DIC

Sephora
03.2014 - 04.2018

University of Wisconsin

graduate - undefined

Decorah High School
Kari Peterson