Kari Wildt
Indianapolis,IN
Summary
Deli Catering Manager at Sendiks Food Markets with a proven track record in event planning and staff leadership. Enhanced operational efficiency and client retention through exceptional customer service and tailored menu development. Skilled in food safety and relationship building, consistently exceeding client expectations in diverse catering events.
Overview
19
19
years of professional experience
Work History
Deli Catering Manager
Sendiks Food Markets
West Bend, WI
09.2015 - 09.2025
- Managed catering operations and logistics for events, ensuring timely delivery and setup.
- Coordinated staffing schedules, optimizing team performance during peak service hours.
- Developed menu proposals in collaboration with clients, aligning offerings with dietary preferences.
- Oversaw inventory management, tracking supplies to minimize waste and ensure availability.
- Trained new staff on food safety standards and customer service practices to enhance service quality.
- Implemented process improvements that increased operational efficiency during high-demand periods.
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Hired and trained both permanent and temporary staff members.
- Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
- Achieved increased client retention rates by providing exceptional customer service throughout the event planning process.
- Proactively addressed any issues or concerns from clients or staff members promptly and professionally resolved them.
- Worked with chefs to plan menus according to client needs and budgets.
- Collaborated with clients to create customized menus tailored to their specific preferences and needs.
- Maintained a safe work environment by enforcing proper food handling procedures and adhering to health department regulations.
- Increased repeat business through exceptional customer service and attention to detail in event execution.
General Manager
Cedar Lake Inn
Hartford, WI
04.2006 - 06.2015
- Formulated and implemented operational strategies aimed at enhancing service delivery and improving customer satisfaction.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
High School Diploma -
Slinger High School
Slinger, WI06.1999
Skills
- Event planning proficiency
- Staff leadership
- Food safety
- File management
- Revenue growth
- Staff supervision
- Staff scheduling
- Menu development
- Menu tastings
- Kitchen staff leadership
- Collaboration and teamwork
- Training and onboarding
- Managing deliveries
- Quality assurance
- Relationship building
- Performance improvement
Timeline
Deli Catering Manager
Sendiks Food Markets
09.2015 - 09.2025
General Manager
Cedar Lake Inn
04.2006 - 06.2015
High School Diploma -
Slinger High School