Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Information Specialist
The Planning and Zoning Resource Corporation
09.2021 - 10.2022
Analyzing data, ensuring data security, organizing and classifying data, maintaining records, and contributing to team efforts.
Answering incoming calls.
Ability to multi-task, prioritize, and manage time effectively
Keeping records of customer interactions, transactions, comments, and complaints.
Listening to customers, typing notes, checking information and resolving issues.
Warehouse Associate
Amazon
09.2019 - 06.2020
Process, package and ship orders accurately
Organize stocks and maintain inventory
Inspect products for defects and damages
Examine ingoing and outgoing shipments
Organize warehouse space
Receive, unload and place incoming inventory items appropriately
Check, verify and fill customer invoices.
Customer Service
Randstad
11.2018 - 01.2019
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication 'scripts' when handling different topics
Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
Navigating through different programs at once.
Hostess
IHOP
02.2017 - 12.2017
Seats and presents clean menus to guests in a friendly, professional and quick manner
Takes guest information and quotes wait times to guests accurately when tables are not immediately available on a waiting list
Interacts with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.