Karibe Roberts
Colorado Springs,CO
Summary
Well-organized, offering proven expertise in sales support, reporting and account management. Support field teams with efficient proposal, contract preparation and schedule coordination. Keep team well-informed with daily sales tracking and reporting.
Overview
13
13
years of professional experience
Work History
Scheduling Specialist
Precoa LLC
Portland, OR
03.2024 - Current
- Created new accounts and updated existing accounts with most current details.
- Coordinated and scheduled appointments, ensuring efficient and timely organization of all events.
- Scheduled and confirmed appointments.
- Collaborated with other departments on special projects requiring additional personnel resources.
Business Sales Coordinator
T-Mobile
Denver, Colorado
03.2020 - 02.2024
- Reported on sales transactions and expenses accurately
- Conduct QBR with businesses to go over bills, business solutions, and discuss current needs
- Overcame objections with successful product demonstrations and persuasive communication skills
- Provided continued customer support after closing sales
- Investigated and resolved reported customer issues for improved customer satisfaction
- Exceeded sales objectives to capture new leads and customers
- Established new customer accounts through cold calling and networking
- Generated leads for new sales through telephone and email contact with customers
- Conducted product demonstrations to prospective clients
- Utilized CRM software to manage leads, contacts, and deals effectively
- Determined customers' needs based on sales calls and face-to-face meetings
- Remained up to date on current offerings and company processes.
Sales Associate
T-Mobile
Atlanta, Georgia
11.2016 - 02.2020
- Handled issues professionally to company standards
- Rotated stock using clearance markdowns and special sales promotions
- Managed multiple tasks simultaneously while meeting deadlines
- Handled opening and closing the store
- Handled nightly cash deposits
- Meeting and exceeding monthly sales quota.
Sales Associate
MetroPCS
Marietta, Georgia
03.2016 - 11.2016
- Supported team with receiving, pricing and merchandising
- Processed payments quickly to keep customer flow moving
- Created great customer experiences with personalized sales support
- Meet and exceeded monthly sales quota.
Administrative Manager
HR Strategy and Solutions
St. Paul, Minnesota
09.2011 - 10.2016
- Liaised between staff, customers and vendors to streamline flow of information
- Assigned tasks to associates, tracked progress and updated clients to facilitate administrative operations
- Conducted meetings to facilitate projects and appropriate time and talent
- Collected and approved expense reports, timesheets and time-off requests to manage personnel records
- Conducted regular performance reviews with administrative staff members to provide feedback on their work
- Analyzed data from various sources to identify areas for improvement in office productivity.
Education
Bachelor of Science (B.S.) -
Metropolitan state University
Denver, Colorado05.2026
High School -
Twin Cities Academy High School
St. Paul, Minnesota06.2011
Skills
- Proposal Development
- Customer Communication
- Sales Reporting
- Data analysis
- Project management
- Strong communication
- Scheduling
- Product knowledge
- Performance tracking
- Upselling strategies
- Time management
- Analytical Thinking
- Data Entry
- Client retention
- Multitasking capabilities
- Lead Generation
- Sales strategy development
- Cold-calling
- Schedule Management
- Account Management
- Problem-solving abilities
Timeline
Scheduling Specialist
Precoa LLC
03.2024 - Current
Business Sales Coordinator
T-Mobile
03.2020 - 02.2024
Sales Associate
T-Mobile
11.2016 - 02.2020
Sales Associate
MetroPCS
03.2016 - 11.2016
Administrative Manager
HR Strategy and Solutions
09.2011 - 10.2016
Bachelor of Science (B.S.) -
Metropolitan state University
High School -
Twin Cities Academy High School
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