Kariel Cordero Sarita
Philadelphia,PA
Summary
Versatile and high-energy professional with over 5 years of experience in customer service, sales, and administrative coordination. Proven ability to adapt to dynamic environments, provide excellent client support, and manage high-volume tasks with efficiency. Fluent in English and Spanish, with strong communication and leadership skills. Eager to bring value in customer-facing or administrative roles within airline, healthcare, or corporate settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
LKQ Corporation
Philadelphia, PA
05.2025 - 05.2026
- Provided exceptional customer service to clients, addressing inquiries, resolving issues, and ensuring high levels of satisfaction
- Trained new team members on product knowledge, sales techniques, and best practices for achieving success in inside sales role
- Collaborated with sales team members to share best practices, strategies, and success stories
- Developed and maintained strong customer relationships to drive repeat business.
- Executed targeted sales strategies to maximize revenue growth within assigned territories.
Automotive Sales Associate
Walmart
Birmingham, AL
07.2023 - 04.2025
- Schedule oil change and tire service appointments using digital systems.
- Manage tire inventory inquiries and process walk-in services.
- Stock and organize automotive merchandise to maintain optimal availability.
Style Consultant (SA)
Target
Birmingham, AL
09.2020 - 06.2023
- Monitored daily sales and created strategies to exceed targets.
- Assisted customers in selecting outfits based on style preferences.
- Designed floor maps for incoming shipments of apparel and accessories.
- Answered customer service calls and verified promotional details.
- Regularly met or exceeded daily sales quotas.
Healthcare Customer Service Representative
Everise
Remote
10.2022 - 04.2023
- Answered inbound calls related to healthcare plans and services
- Provided detailed information about coverage options, benefits, and requirements
- Ensured strict compliance with HIPAA regulations to protect patient confidentiality
- Maintained a calm and professional demeanor during extended or high-volume call periods
- Assisted callers in navigating complex healthcare-related issues with clarity and empathy
Jewelry Sales Associate
Walmart
Birmingham, AL
08.2019 - 09.2020
- Pierced earrings and maintained jewelry display standards.
- Stocked and organized fashion and jewelry merchandise.
- Provided fashion insights and style recommendations to customers.
Education
Associate of Science - Business (People & Business Leadership)
Bellevue University
Bellevue, NE05.2020
Biblical Studies (Biblical Degree)
Instituto Biblico Latino Americano
Philadelphia, PA06.2013
Certificate - Health Promoter Certificate
Esperanza Health Center
Philadelphia, PA12.
Skills
- Customer service
- Attention to detail
- Email and phone etiquette
- Organized and efficient
- Data entry
- Lead qualification
- Problem-solving
- Excellent communication
- Teamwork and collaboration
Accomplishments
- Won Rookie of the Quarter a total of 19.42% in sales.
Certification
- Health Promoter: Completed 45 hours of instruction in preventive health education (nutrition, prenatal care, domestic violence, etc.)
- People & Business Leadership: Student has demonstrated the ability to comprehend and utilize key management and leadership skills for frontline supervisors. Students will be able to analyze business problems using quantitative management techniques and apply effective leadership techniques for guiding and developing team members.
Languages
Spanish
English
Bilingual
Timeline
Inside Sales Representative
LKQ Corporation
05.2025 - 05.2026
Automotive Sales Associate
Walmart
07.2023 - 04.2025
Healthcare Customer Service Representative
Everise
10.2022 - 04.2023
Style Consultant (SA)
Target
09.2020 - 06.2023
Jewelry Sales Associate
Walmart
08.2019 - 09.2020
Associate of Science - Business (People & Business Leadership)
Bellevue University
Biblical Studies (Biblical Degree)
Instituto Biblico Latino Americano
Certificate - Health Promoter Certificate
Esperanza Health Center
Additional Information
Authorized to work in the US for any employer