Karim Sioud
Brooklyn,NY
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
5
5
years of professional experience
Work History
Account Manager
Powrfin
07.2023 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed customized account plans for clients to help them achieve their business goals.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Streamlined internal processes for better efficiency in account management tasks.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
Distribution Sales Manager
Wild East Brewing Company
11.2022 - 07.2023
- Optimized distribution processes by implementing efficient inventory management systems.
- Reduced order fulfillment time through the development of streamlined picking and packing procedures.
- Managed warehouse operations, ensuring proper storage and handling of products to maintain quality.
- Developed strong relationships with vendors and suppliers to ensure timely deliveries and accurate inventory data.
- Increased sales revenue by developing and implementing strategic distribution plans.
- Strengthened relationships with key clients through regular communication and excellent customer service.
- Expanded product offerings for increased market share, collaborating with manufacturers to secure exclusive distribution rights.
Bar Manager
The Commissioner
09.2020 - 12.2022
- Boosted customer satisfaction by implementing innovative bar management strategies.
- Enhanced team productivity through effective scheduling and task delegation.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Increased revenue with creative marketing initiatives and promotional events.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Collaborated with kitchen team for seamless integration of food and beverage offerings.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
Bar Manager
Greenwood Park
08.2018 - 03.2020
- Established rapport with local community organizations to create mutually beneficial partnerships that increased brand visibility.
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
- Organized charity events at the venue which garnered positive press coverage while supporting social causes.
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Coordinated themed nights attracting different demographics expanding overall clientele.
Education
Master of Arts - Visual And Performing Arts
The Lee Strasberg Theater Institute
New York, NY05.2006
Bachelor of Arts - Mass Communication
Towson University
Baltimore, MD05.2003
Skills
- Complaint Management
- Sales Development
- Schedule Management
- Campaign Execution
- Customer Service
- Client Relationship Management
Timeline
Account Manager
Powrfin
07.2023 - Current
Distribution Sales Manager
Wild East Brewing Company
11.2022 - 07.2023
Bar Manager
The Commissioner
09.2020 - 12.2022
Bar Manager
Greenwood Park
08.2018 - 03.2020
Master of Arts - Visual And Performing Arts
The Lee Strasberg Theater Institute
Bachelor of Arts - Mass Communication
Towson University