Karima Benkirane
Boston,MA
Summary
Enthusiastic and hard-working professional who believes results are earned through dedication and consistency. I take pride in everything I do and show up fully committed to growing, contributing, and achieving something meaningful. Ready to bring passion to every opportunity I am given.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Aluna Salon
Boston, MA
03.2026 - Current
- Welcome and check in clients, offering drinks and accommodating their needs
- Manage appointments and bookings via Meevo software for in-person and phone inquiries
- Maintain a clean, organized front-of-house including product displays and salon accessories
- Coordinate with hairstylists and staff to ensure smooth daily operations
- Analyze daily sales and earnings to identify trends and support overall store goals
Front Desk Assistant
Student Support Services Umass Boston
Boston, US
09.2025 - 12.2025
- Greet and assist students in locating the appropriate academic, career, and personal support resources.
- Maintain organized and accurate student data using Excel spreadsheets and Microsoft Word for documentation, reports, and correspondence.
- Assist with office communication, including phone, email, and in-person inquiries.
Sales Associate
ZARA
Boston, US
10.2023 - 08.2024
- Delivered exceptional customer service by assisting customers throughout their shopping experience.
- Maintained a clean and visually appealing sales floor to enhance customer engagement.
- Thrived in a fast-paced retail environment, efficiently managing multiple tasks while maintaining strong attention to detail.
- Developed strong interpersonal skills by engaging with diverse customers and addressing their needs effectively.
Host & Bakery Associate
The Cheesecake Factory
Cambridge, US
01.2022 - 07.2023
- Managed phone and in-person customer interactions, efficiently taking reservations and to-go orders.
- Assisted restaurant staff with seating arrangements, waitlist management, and overall dining area readiness.
- Provided excellent customer service to enhance the guest experience and maintain client loyalty.
Education
Bachelor of Science - FINANCE
University of Massachusetts Boston: College of Management
Boston, MA05-2028
Skills
- Customer Service
- Office software
- Excel/Word
- PowerPoint
- Financial planning & management
- Data analysis
- Problem Solving
- Team Collaboration
- Interpersonal Skills
- Management skills
Timeline
Assistant Manager
Aluna Salon
03.2026 - Current
Front Desk Assistant
Student Support Services Umass Boston
09.2025 - 12.2025
Sales Associate
ZARA
10.2023 - 08.2024
Host & Bakery Associate
The Cheesecake Factory
01.2022 - 07.2023
Bachelor of Science - FINANCE
University of Massachusetts Boston: College of Management