Karima Villanueva

• Worked in the department of Sortation. Helped provide a safe and clean space for associates. Helped sort out boxes and totes.
• Operated material handling equipment to transport goods efficiently within the warehouse.
• Sorted and organized inventory to maintain optimal storage conditions and accessibility.
• Loaded and unloaded trucks following safety protocols and operational guidelines.
• Conducted regular inventory checks to ensure accuracy and proper stock levels.
• Collaborated with team members to streamline order fulfillment processes effectively.
• Maintained clean work areas, adhering to safety standards and best practices.
• Assisted in training new associates on warehouse procedures and equipment usage.
• Executed quality control measures to verify product integrity before shipping
• The work involves logistics and ensuring operational efficiency in the Sortation department. I contribute to maintaining a safe and clean workspace and handle the sorting of boxes and totes.

• I gained some experience working as an intern in an office setting working under Jonelly Henderson. I have some experience in filing paperwork, answering phone calls, scheduling members and organizing our front office area. I am grateful for the opportunity to learn some new skills and experience working in an office.
• Coordinated daily operations to ensure efficient workflow and team collaboration.
• Managed scheduling and staffing to meet operational needs and service demands.
• Trained new employees on company policies and best practices for customer service.
• Resolved customer inquiries and issues to maintain high satisfaction levels.
• Assisted in inventory management to optimize stock levels and reduce waste.
• Developed training materials to enhance team skills and improve service quality.

I gained office experience, demonstrating administrative skills such as filing paperwork, answering phone calls, scheduling members, and organizing the front office.

• I assisted in a clinic under Nadia Guzman to ensure all customers were greeted with a warm, friendly smile, achieved top ratings and maintained consistent communication with clients.
• Coordinated daily schedules and appointments for effective time management.
• Managed communication between clients and team members efficiently.
• Assisted in preparing reports and documents for client meetings.
• Organized and maintained office files to ensure easy access to information.
• Developed training materials to enhance team knowledge and skills.
• Facilitated onboarding processes for new employees within the organization.
• Implemented office procedures to improve overall workflow efficiency.
• Greeted visitors, clients and guests in a professional manner.
• Organized and maintained filing systems for documents and records.
• Entered data into databases accurately and efficiently.
• I was responsible for maintaining communication with clients and ensuring they were greeted warmly to achieve top customer ratings. This role emphasizes your customer service and communication skills.

• I am employed by a family friend for child care. I am responsible for four children under the age of 15. I cook, clean, dress and educate the children. I work from all hours of the day depending what time the guardians need me to be available.
• Assisted clients with daily living activities and personal care needs.
• Provided companionship and emotional support to enhance client wellbeing.
• Managed medication schedules and ensured timely administration of prescriptions.
• Coordinated transportation for appointments and social activities for clients.
• Maintained a clean and safe living environment for all residents.
• Communicated effectively with family members about client health updates.
• Documented client progress and any changes in behavior or condition accurately.
• Collaborated with healthcare professionals to create care plans tailored to client needs.
• This long-term role required flexibility and responsibility, as worked variable hours depending on the family's needs. I had to managed childcare for four children under the age of 15, handling cooking, cleaning, dressing, and education.