Dedicated and experienced Office Assistant with over 10 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Microsoft Suite.
Overview
18
18
years of professional experience
Work History
Chiropractic Clinical Assistant
Optimal Care Chiropractic
Laurel, MD
02.2024 - 12.2025
Managing patients intake, documenting patient notes and performing front desk duties.
Managed patient information, ensuring accuracy and confidentiality of records in compliance with legal requirements.
Conducted inventory supplies and assured adequate stock levels of supplies were maintained.
Assisted patients with scheduling appointments and managing inquiries effectively.
Maintained patient records using electronic health record (EHR) systems accurately.
Supported chiropractic staff in daily administrative tasks and office organization.
Ensured smooth patient flow by coordinating treatment schedules efficiently.
Trained new staff on office protocols and customer service standards diligently.
Supported chiropractic staff by managing inventory of medical supplies and ensuring timely re-ordering when needed.
Chiropractic/Office Assistant
Town Center Chiropractic
Columbia, MD
01.2021 - 01.2024
Provided exceptional patient care and education, focusing on treatment, plans and post treatment instructions.
Maintained an organized office environment, prioritizing efficient workflow, patient satisfaction while also working alongside chiropractor to ensure seamless clinical operation.
Conducted basic diagnostic procedures, as well as assisting the doctor with physical therapy procedures for Federal Injuries patients.
Assisted in maintaining patient records and ensuring compliance with privacy regulations.
Managed patient scheduling and coordinated appointments to optimize office flow.
Office Assistant/Coordinator
Coverall Cleaning Services
Columbia, MD
02.2018 - 01.2020
Provided general administrative support including handling front desk operations
Coordinated administrative functions, such as managing schedules, answering phones, processing payments, filing, etc.
Served as a kind professional point of contact for clients via emails and in person.
Developed and maintained filing systems to ensure easy access to critical documents and information.
Supported executive staff with well-prepared reports, presentations, and meeting materials.
Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
Senior Administrative Assistant
American University of Antigua
Antigua, W.I
01.2008 - 09.2017
Communicated effectively with clients, vendors, and other stakeholders via phone, email, and in-person interactions, representing the organization in a professional and courteous manner.
Provided high level administrative support the Dean of Admissions.
Coordinated and prepared conference and meeting rooms.
Managed scheduling and logistics for meetings and events, ensuring seamless execution.
Chiropractic Assistant/Certified Clinical Medical Assistant at Hillcrest Chiropractic ClinicChiropractic Assistant/Certified Clinical Medical Assistant at Hillcrest Chiropractic Clinic