Karin Barngrover
Server
Longwood
Summary
Dedicated server with extensive experience in guest engagement and hospitality service. Known for strong multitasking abilities and effective complaint resolution, ensuring a positive dining experience.
Overview
38
38
years of professional experience
Work History
Server
Perkins Family Restaurant
06.1992 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated strong relationships with regular customers, fostering loyalty and repeat business.
- Resolved customer complaints promptly and professionally, enhancing customer satisfaction.
- Cultivated warm relationships with regular customers.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales through effective upselling techniques and comprehensive knowledge of menu items and promotions.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server
Hilton
09.1988 - 06.1993
- Managed multiple tables simultaneously, ensuring high service quality and customer satisfaction.
- Resolved customer complaints professionally, maintaining positive relationships and enhancing overall dining experience.
- Bussed and reset tables promptly, contributing to a clean and welcoming dining environment.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
Satellite High School
Satellite Beach, FLSkills
Strong work ethic
Safe food handling
Guest engagement
Hospitality service expertise
Team collaboration
Task prioritization
Cash handling
Food running
Order management
Food delivery
Timeline
Server
Perkins Family Restaurant
06.1992 - Current
Server
Hilton
09.1988 - 06.1993
High School Diploma -
Satellite High School