Karin West
Alvarado,TX
Summary
Dynamic professional with extensive experience in customer service and customer satisfaction and reducing complaints through effective problem resolution and proactive management. Skilled in inventory management and fostering collaboration among diverse teams to achieve organizational goals.
Overview
22
22
years of professional experience
Work History
Department Manager, Mod Team, Grocery Associate,
Walmart
10.2014 - 04.2025
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Customer Service Manager
Fitness For Her Health Clubs
04.2009 - 10.2012
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
PPCD, Pre-K and Inclusion, Paraprofessional
Alvarado ISD
08.2003 - 10.2006
- Enhanced student inclusivity by implementing individualized support plans and fostering a positive learning environment.
- Adapted teaching materials to align with individual student needs while ensuring compliance with state curriculum standards.
- Utilized assistive technology tools to facilitate communication and learning for students with diverse needs.
- Promoted a sense of belonging among all students by celebrating diversity within the classroom community.
Education
Associates Of Arts - Applied Behavior Analysis
Tarrant County College
Fort Worth, TX12.2010
Skills
- Customer service
- Staff management
- Team leadership
- Team supervision
Timeline
Department Manager, Mod Team, Grocery Associate,
Walmart
10.2014 - 04.2025
Customer Service Manager
Fitness For Her Health Clubs
04.2009 - 10.2012
PPCD, Pre-K and Inclusion, Paraprofessional
Alvarado ISD
08.2003 - 10.2006
Associates Of Arts - Applied Behavior Analysis
Tarrant County College
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