Karina De La Cruz
Summary
Administrative and client services professional with 9+ years of experience supporting government, corporate, and privately owned service environments, including client intake, front-desk operations, scheduling, and confidential documentation. Bilingual in English and Spanish. Bachelor's degree completed December 2024.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Privately Owned Services Company
03.2022 - 04.2026
- Provided administrative support for daily business operations. Managed client intake, communications, and follow-ups. Coordinated scheduling, documentation, and internal records. Processed invoices, service requests, and accurate data entry. Maintained organized files and supported operational workflows. Provided bilingual support in English and Spanish.
Receptionist & Sales Assistant
Clear Channel Outdoor
01.2019 - 02.2022
- Served as first point of contact for clients, visitors, and incoming calls. Answered and routed high-volume inbound communications. Provided administrative and sales support to account executives. Assisted with client coordination, scheduling, and internal documentation. Maintain organized records and support daily office operations.
Trial Clerks
Orange County Clerk of Courts
02.2016 - 01.2019
- Prepared, organized, and maintained official court records and case files. Assisted judges, attorneys, and court personnel during trials and hearings. Managed filings, scheduling, and documentation in compliance with court procedures. Responded to public and internal inquiries with professionalism and accuracy. Maintained strict confidentiality in a high-stakes legal environment.
Education
Bachelor's - Communications
University of Central Florida
Orlando, FL12-2024
Skills
- Client Intake and Onboarding
- Administrative Support
- Scheduling and Coordination
- Front Desk Operations
- Case Documentation and Records Management
- Confidential Information Handling
- Customer Service and Client Communication
- Bilingual Communication (English/Spanish)
- Data Entry
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Privately Owned Services Company
03.2022 - 04.2026
Receptionist & Sales Assistant
Clear Channel Outdoor
01.2019 - 02.2022
Trial Clerks
Orange County Clerk of Courts
02.2016 - 01.2019
Bachelor's - Communications
University of Central Florida