Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaira Colon

Chicopee,MA

Summary

Skilled in data entry and management, with background in processing high volumes of data accurately. Strong understanding of database systems and data analysis tools. Known for accuracy, attention to detail, and ability to work under pressure. Previously contributed to enhancing data processing efficiency within previous roles.

Overview

5
5
years of post-secondary education
9
9
years of professional experience

Work History

Administrative Assistant

Deeded Digital Real Estate Law Firm
Toronto, CA
02.2026 - Current
  • Coordinated client intake, account openings, and onboarding documentation to ensure seamless client experiences
  • Resolved high-volume client inquiries via phone and email, maintaining response quality in a fully remote environment
  • Maintain confidential digital records, databases, and client files per firm standards
  • Process and upload real estate transaction documents with strict attention to detail
  • Prepared correspondence, reports, and legal documents.

Team Lead / Data Entry Specialist

Vital ECM (Formerly ProScan)
Wilbraham, MA
03.2022 - 02.2026
  • Led production team, conducted QC audits, and coached staff to enhance accuracy standards
  • Tracked and reported daily production metrics, enabling informed decision-making to meet production timelines
  • Monitored team performance and provided constructive feedback regularly.
  • Trained new hires on procedures, tools, and compliance policies
  • Performed large-scale document scanning, indexing, and digital file organization

Teller

Freedom Credit Union
Springfield, MA
06.2017 - 08.2019
  • Processed high-volume financial transactions, ensuring accuracy of deposits, withdrawals, and payments
  • Balanced cash drawers and reconciled transaction records to maintain financial integrity each shift
  • Verified account information and handled sensitive financial data securely
  • Supported members in resolving account inquiries, enhancing customer satisfaction through effective issue resolution

Education

Associate of Science - Accounting

Holyoke Community College
Holyoke, MA
09.2025 - 07.2026

High School Diploma - Finance, Marketing, Business

Roger L. Putnam Vocational Technical Academy
Springfield, MA
08.2015 - 06.2019

Skills

  • Microsoft Office
  • Google Workspace
  • Data Entry
  • Document Management
  • Spreadsheet Reporting
  • Administrative Support
  • Client Intake & Onboarding
  • Email & Calendar Management
  • Quality Assurance (QA)
  • Quality Control (QC)
  • Digital archiving
  • Customer relations
  • Team Leadership
  • Deadline oriented

Timeline

Administrative Assistant

Deeded Digital Real Estate Law Firm
02.2026 - Current

Associate of Science - Accounting

Holyoke Community College
09.2025 - 07.2026

Team Lead / Data Entry Specialist

Vital ECM (Formerly ProScan)
03.2022 - 02.2026

Teller

Freedom Credit Union
06.2017 - 08.2019

High School Diploma - Finance, Marketing, Business

Roger L. Putnam Vocational Technical Academy
08.2015 - 06.2019
Shaira Colon