Karina E
Bolingbrook,IL
Summary
Skilled in organizational tasks and adaptability, contributes to team efficiency and store security. Equipped with problem-solving abilities, willingness to learn, and excellent communication skills, always remaining organized. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Loss Prevention Detective
HomeGoods, TJX Companies
Naperville, IL
10.2022 - Current
- Built relationships with local law enforcement agencies
- Supported multiple stores throughout the district and scheduling myself on based on heat maps for highest theft activity
- Identified opportunities for improvement within our team and arras of opportunities within each store.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
- Supported District Loss Prevention Manager with Shrink Reduction Audits throughout the district and recapping with Store Managers of areas of opportunities and their strong points.
- supported training new hires joining the team.
- Built stronger relationship with National Task Force and supporting with Blitz, capturing video evidence, filing police reports.
Merchandise Sales Coordinator
HomeGoods, TJX Companies
Naperville, IL
08.2022 - 10.2022
- Answered customer questions regarding store merchandise, department information, and pricing.
- Educated employees on new merchandise during seasonal workshops.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Sales Associate
Harrys, K. Jordan Enterprises
San Saba, TX
02.2016 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- helped manage store website by uploading me merchandise with descriptions and prices, ready for customers to shop online
- Helped manage social media by taking appropriate pictures for the company and pre-scheduling posts
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Education
High School Diploma -
San Saba High School
San Saba, TX05.2017
Skills
- Time management abilities
- Organizational Skills
- Internal investigations
- Physical Security
- Incident Reporting
- Time Management
- Multitasking
- Adaptability and Flexibility
- Task Prioritization
- Staff Training
Hobbies
Exploring new Nature Parks, Knitting, Photography
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Loss Prevention Detective
HomeGoods, TJX Companies
10.2022 - Current
Merchandise Sales Coordinator
HomeGoods, TJX Companies
08.2022 - 10.2022
Sales Associate
Harrys, K. Jordan Enterprises
02.2016 - 05.2022
High School Diploma -
San Saba High School