Karina Garcia
Las Vegas
Summary
Dynamic and attentive Cocktail Server with a 2 year experience, adept at creating personalized guest experiences and managing high-volume transactions. Excelled in customer service and cash handling, fostering loyalty through exceptional service and alcohol awareness. Demonstrated ability to handle large groups with ease, ensuring satisfaction and efficiency.
Overview
2
2
years of professional experience
Work History
Cocktail Server
Sapphire
02.2024 - Current
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
Host
Tilted Kilt
02.2024 - 09.2024
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Waitress
Ojos Locos Sports Cantina
03.2023 - 08.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Chino High School
California 06.2017
Skills
- Cash handling
- Customer service
- Handling large groups
- Alcohol awareness
Languages
Spanish
Full Professional
Timeline
Cocktail Server
Sapphire
02.2024 - Current
Host
Tilted Kilt
02.2024 - 09.2024
Waitress
Ojos Locos Sports Cantina
03.2023 - 08.2023
Chino High School
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