Karina Garrido Chacon
Albuquerque,NM
Summary
Known for positive attitude, excellent customer service and patience, as well as meticulous and detailed dexterity.
Overview
2
2
years of professional experience
Work History
Server
Bubba's 33
Albuquerque, NM
08.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Server | Busser
Flying Star Cafe
Albuquerque, NM
07.2023 - 08.2024
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Took initiative to help others whenever necessary.
Team Member | Trainer
Whataburger
Albuquerque, NM
04.2022 - 06.2023
- Provided feedback and guidance to improve employee performance during trainings.
- Monitored progress of employees after training sessions to ensure successful implementation of learned skills.
- Explained goals and expectations required of trainees.
- Received, processed, and stocked merchandise in accordance with store policies.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Provided customer service support to ensure satisfaction.
- Collaborated with team members to maximize productivity and efficiency.
- Addressed customer needs, responding to specific requests.
Education
Some College (No Degree) - Nursing
Central New Mexico Community College
Albuquerque, NMSkills
- Multitasking and prioritization
- Verbal and written communication
- Organization skills
- Positive and professional
- Meticulous and organized
- Typing skills
Languages
Spanish
Native/ Bilingual
Timeline
Server
Bubba's 33
08.2024 - Current
Server | Busser
Flying Star Cafe
07.2023 - 08.2024
Team Member | Trainer
Whataburger
04.2022 - 06.2023
Some College (No Degree) - Nursing
Central New Mexico Community College