
Dynamic merchandising professional with extensive experience at Kohl's Department Store, excelling in merchandise planning and visual merchandising. Proven track record in boosting customer engagement and training teams to enhance operational efficiency. Skilled in pricing strategy and conflict resolution, driving sales and fostering a collaborative work environment.
Merchandised apparel, home goods, and accessories.
Prepared floor for incoming merchandise over the next two weeks.
Managed store operations during opening and closing shifts.
Trained new associates to ensure operational efficiency.
Unloaded and processed trucks efficiently.
Managed freight distribution and wall resets efficiently.
Boosted customer satisfaction.
Implemented eye-catching changes to improve customer engagement. Replenished inventory to maintain fully stocked walls.
Maintained organization and cleanliness of back stockroom and top stock. Created labels to enhance product identification.
Specializes in customer service and sales.
Constructs custom windows and doors unavailable for purchase in store. Promotes credit options, leads initiatives, and provides detailed information.
Oversaw operations in the .Com area to ensure efficiency.
Prepared and packaged orders for delivery.
Managed register transactions while encouraging credit sign-ups for department. Conducted regular check-ins to monitor progress and address issues.
Managed aged orders to maintain timely processing and delivery.
Directed the organization and distribution of merchandise.
Pushed freight.
Oversaw application management, interviewing, and hiring processes. Directed onboarding and training initiatives.
Handled employee write-ups
Resolved conflicts among store employees and management.
Oversaw store opening and closing procedures several times weekly.
-Cashier and Jewelry Supervisor
Helped in both areas when needed. Supervised and trained new employees,
checked in jewelry, sent out defectives and jewelry to be sized and cleaned.
Motivated team to achieve higher sales and credit targets weekly, particularly in jewelry sales.
Oversaw store closing procedures regularly and ensured smooth operations.
-Operations
Handled truck unloading and package breakdown.
Organized merchandise efficiently.
Applied ink tags to merchandise to prevent theft.