Karina Gomez
Merrillville,Indiana
Summary
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Medical Assistant
NG Vascular and Vein Center
Merrillville, IN
02.2024 - Current
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Collected samples from patients for laboratory testing purposes.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Organized patient charts before each day's clinic sessions began.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Filed insurance claims forms in accordance with applicable regulations.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Responded to patient callbacks and phone-in prescription refill requests.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
Medical Assistant
Community Health Care
Munster, IN
01.2016 - Current
- Provided clinical support for patient care delivery
- Cleaned, prepared and maintained examination rooms and treatment areas
- Assisted physicians and clinicians with examinations, procedures and vital signs monitoring
- Maintained and updated patient information and vital signs in electronic medical records, or hospital databases.
- Measured vital signs, including pulse rate, temperature, blood pressure, weight and height
- Communicated with patients and families proactively to gather information on patient's condition
- Prepared and maintained supplies in exam rooms by ordering, distributing and managing inventory
- Administered oral medications and immunizations as directed by supervising physicians
- Performed initial response-screening following protocols
- Prepared and administered medications and vaccines to patients
- Interviewed patients to obtain medical information and document vital signs
- Organized, reviewed and forwarded incoming test results to care teams
- Prepared treatment rooms for patient examinations
- Answered phone calls and scheduled or followed-up on appointments
- Contributed to reduction in patient wait times with actionable solutions surrounding patient check-in processes
- Supported front office billing, scheduling and patient check-ins
- Remained calm and poised in emergencies by calmly interacting with patients to avoid stress and panic
- Prepared patients for examinations, procedures and treatments
- Delivered excellent patient service and strengthened patient-clinician relationship through positive interactions
- Sterilized and positioned instruments and equipment for examinations and procedures
- Prepared specimens for outside lab testing
- Engaged with patients, learning about each individual and establishing rapport to encourage personal comfort
- Decreased waste of supplies by implementing inventory management checklists
- Greeted patients warmly and assisted Physician in preparing patients for exams and procedures by assessing vital signs and recording medical histories
- Improved clinical operations and productivity by promoting efficient patient flow
- Performed gamut of tasks, including maintaining files, verifying insurance claims on behalf of patients and scanning documents
- Administered injections and medications, dressed wounds and collected lab specimens for tests
- Reviewed all pre-visit work required for each exam for completion and checked availability of test results in electronic medical record (EMR)
- Tested medical equipment proficiency and recalibrated machinery to stay within strict performance standards.
- Consulted with other health care professionals about patient care plans and treatment options.
- Kept up-to-date with advances in ultrasound technology through continuing education courses.
- Operated ultrasound equipment to obtain high quality images of internal organs and tissues.
- Reported findings from scans accurately to referring physicians or radiologists.
- Provided support and comfort to patients throughout the duration of their exam.
- Assisted physicians with interventional procedures such as biopsies and aspirations.
- Provided patient instruction regarding the preparation for their exam.
- Maintained accurate patient records, including images and reports of scans.
- Performed ultrasound exams on patients to diagnose medical conditions.
- Positioned patients to most effectively orient ultrasound equipment.
Phlebology Technician
Decatur Vein Clinic
Merrillville, IN
01.2004 - 01.2013
- Conducted initial consultations, educating the patient on what we offer as a clinic and to help them understand of the all the different treatment that we had available. As well, as listen to every question or concern that they might have.
- Prepared the exam rooms for the patient and for the doctor. Took vitals and documented history, symptoms and initial exam to determine the next step for evaluation.
- Performed a (Mapping) indebt ultrasound scan with our technology, and gave the Phlebologist our findings.
- Prepared the surgical room for sclerotherapy and EVLT (endovenous laser therapy) for varicouse veins and also spider veins.
Education
Everest Community College
Skills
- Medical terminology
- Needs assessments
- Medical records
- Confidentiality
- Medical procedures
- Patient relations
- HIPAA compliance
- Patient scheduling
- Clinical and administrative
- Support
- Vital sign monitoring
- Clinical operations
- Documentation and
- Recordkeeping
- Vital signs and examinations
- Patient assessments and
- Care
- Medical terminologies
- Prepare treatment rooms
Certification
Merrillville , IN Merrillville High School High School Diploma Merrillville, IN
Languages
Timeline
Medical Assistant
NG Vascular and Vein Center
02.2024 - Current
Medical Assistant
Community Health Care
01.2016 - Current
Phlebology Technician
Decatur Vein Clinic
01.2004 - 01.2013
Everest Community College
Merrillville , IN Merrillville High School High School Diploma Merrillville, IN
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