Karina Hanze
Orlando
Summary
Real estate agent and construction company owner with expertise in communication, property coordination, and customer service. Seeking an entry-level position in vacation rental operations or guest services, focusing on growth and relocation opportunities. Dedicated to specializing in vacation and short-term rental markets. Highly motivated with a goal-oriented approach to professional development.
Overview
29
29
years of professional experience
2
2
Certifications
Work History
Real Estate Agent
La Rosa Realty
Orlando
01.2021 - Current
- Guided clients through property tours, negotiations, and transactions.
- Coordinated showings, inspections, and communications.
- Maintained up-to-date knowledge of local real estate regulations and practices.
- Maintained updated knowledge of local real estate markets.
- Responded promptly to client inquiries via phone or email.
- Attended industry events such as conventions and seminars.
Owner/Operator
Iver Construction
Orlando
01.2020 - Current
- Managed residential and commercial property projects to deliver high-quality outcomes.
- Coordinated inspections, repairs, and client communications for project efficiency.
- Oversaw daily operations of construction projects to ensure timely completion.
- Ensured compliance with safety regulations and industry standards on job sites.
- Resolved conflicts and issues during project execution to minimize disruptions.
- Addressed customer complaints promptly to maintain a positive business reputation.
- Established relationships with vendors to secure favorable terms on materials.
Owner
Golden Bear Academy
Orlando
06.1997 - 05.2019
- Developed curriculum and educational programs for diverse age groups.
- Managed daily operations and staff scheduling for optimal efficiency.
- Oversaw student enrollment processes and maintained accurate records.
- Collaborated with parents to address concerns and enhance communication.
- Implemented training sessions for staff to improve teaching techniques.
- Ensured compliance with local regulations and safety standards.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
- Provided direction and guidance to employees.
- Developed policies and procedures for the organization.
- Conducted performance reviews for employees on a regular basis.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Professional Training - Real Estate
Pearson Vue
Orlando, FL03-2021
Skills
- Guest communication
- Professional growth and learning
- Motivated and goal-oriented mindset
- Customer service and support
- Sales strategies
- Conflict resolution
- Customer relationship management
- Effective communication skills
- Problem-solving techniques
- Time management abilities
- Team leadership skills
- Client engagement strategies
- CRM software proficiency
- Social media marketing expertise
- Administrative support functions
- Organizational skills
- MLS updates management
- Florida real estate license holder
- Orlando Realtors Association member
- National Realtors Association member
- Team collaboration skills
Availability
Open to full-time or part-time in Orlando with relocation to Tampa Bay.
Relocation
Tampa Bay, FL
Languages
English
Professional
Spanish
Professional
Certification
IIN Holistic Health Coach
Timeline
Real Estate Agent
La Rosa Realty
01.2021 - Current
Owner/Operator
Iver Construction
01.2020 - Current
Owner
Golden Bear Academy
06.1997 - 05.2019
Professional Training - Real Estate
Pearson Vue