Hi, I’m
Karina Huerta
Mission Viejo,CA
Summary
High impacted marketing leader with five years background successfully in customer service and sales. Proving capacity to identify, analyze and solve complex problems. An excellent team-builder of managerial talent, creating high performance organizations the achieve results beyond requirements and expectations. Authorized to work in the US for any employer
Overview
11
years of professional experience
Work History
Nordstrom #326Mission Viejo, CA
Makeup Artist /Retail Sales Associate
07.2023 - Current
Job overview
- Applied makeup in accordance with clothing style.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Self-motivated, with a strong sense of personal responsibility.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Cultivated interpersonal skills by building positive relationships with others.
- Delivered services to customer locations within specific timeframes.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked well in a team setting, providing support and guidance.
- Provided professional services and support in a dynamic work environment.
- Passionate about learning and committed to continual improvement.
- Learned and adapted quickly to new technology and software applications.
Eureka! RestaurantsAliso Viejo, CA
Energy Champion
02.2023 - 07.2023
Job overview
- Maintained knowledge of current promotions.
- Planned and organized orchestration of restaurant working hand-in-hand with store managers and leaders.
- Greeted customers warmly and pleasantly answered inquiries.
- Provided exceptional customer service to drive satisfaction.
- Worked with team to achieve sales goals.
The Cheesecake FactoryMission Viejo, CA
Server and Designated Trainer
03.2019 - 07.2023
Job overview
- Provided in-house training to new employees concerning maintenance of standardized training approaches.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
MAC CosmeticsMission Viejo, CA
Manager on Duty
07.2022 - 12.2022
Job overview
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
EL TORITO RESTAURANTDana Point, CA
Crew Trainer
08.2016 - 07.2019
Job overview
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Maintained current knowledge of all team position requirements.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Set positive example for team members by providing high-quality, efficient service.
- Cultivated interpersonal skills by building positive relationships with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked flexible hours across night, weekend, and holiday shifts.
McDonald's RestaurantsLos Alamitos, CA
Customer Service
01.2015 - 01.2017
Job overview
- Instructing and motivating crew, serving customers, keeping the restaurant clean and organized, preparing food, making sure that food safety rules are followed, and monitoring employee performance.
- Dependability (5 years)
- Server ( 6 years)
- Training (7 years), ( 7 years)
- POS ( 7 years)
- Communications ( 7 years)
- Patience ( 7 years )
- Attentiveness ( 7 years)
- Knowledge Management ( 7 years)
- Time management ( 7 years)
- Ability to read customers ( 7 years)
Professional Makeup Artist
12.2021 - 02.2026
Job overview
- Grad of Cosmo Makeup Academy
Education
Vacaville High SchoolVacaville, CA
from Business Management
06.2017
Skills
- Food Service Background
- Labor and Food Cost Control
- Hiring and Training
- Staff Development Talent
Timeline
Makeup Artist /Retail Sales Associate
Nordstrom #326
07.2023 - Current
Energy Champion
Eureka! Restaurants
02.2023 - 07.2023
Manager on Duty
MAC Cosmetics
07.2022 - 12.2022
Professional Makeup Artist
12.2021 - 02.2026
Server and Designated Trainer
The Cheesecake Factory
03.2019 - 07.2023
Crew Trainer
EL TORITO RESTAURANT
08.2016 - 07.2019
Customer Service
McDonald's Restaurants
01.2015 - 01.2017
Vacaville High School
from Business Management
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