Karina Lendel
.
Summary
Professional in social services with a proven track record at Middlesex County Board of Social Services, adept in customer service and policy understanding. Excelled in screening for Medicaid programs, ensuring client data protection, and managing caseloads efficiently. Experience with diversity and traveled abroad, which provided multicultural experience and enrichment with diverse cultural backgrounds.
Overview
6
6
years of professional experience
Work History
Social Services Technician
Middlesex County Board of Social Services
01.2019 - Current
- Screening clients for Aged, Blind and Disabled Medicaid programs.
- Helping clients answer questions regarding Medicaid.
- Directing clients to other relevant social services and programs.
- Obtaining relevant documents to determine clients' eligibility through government systems or by requesting the clients to provide the information.
- Make sure to follow the State rules and regulations.
- Effectively managed caseloads while adhering to strict deadlines, ensuring prompt service delivery for clients.
- Protect clients’ personal identifiable information and shred any old documents that were not used in case folder.
Education
Bachelor of Science - Accounting
Kean University
Union, NJ01-2019
Associate of Applied Science - Business Administration
Middlesex County College
Edison, NJ05-2016
Skills
- Customer Service
- Problem-Solving
- Attention to Detail
- Organizational Skills
- Microsoft Office
- Task Prioritization
- Self Motivation
- Computer Literacy
- Policy understanding
- Adaptability
Timeline
Social Services Technician
Middlesex County Board of Social Services
01.2019 - Current
Bachelor of Science - Accounting
Kean University
Associate of Applied Science - Business Administration
Middlesex County College
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