Karina Maya
Houston,TX
Summary
Dynamic host skilled in fostering a welcoming environment and managing reservations. Exceptional at addressing guest needs, maintaining cleanliness, and collaborating with team members to ensure a seamless dining experience.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Host
Sushi Masa
Houston, Texas
11.2025 - 06.2026
- Greeted arriving guests warmly to establish a welcoming environment.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Managed reservations and seating to optimize guest flow and minimize wait times.
- Managed reservation process to ensure efficient guest scheduling.
- Provided customers with accurate wait times and monitored waiting list.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Provided menus and explained daily specials to enhance guest experience.
- Collaborated with team members to streamline service delivery and improve guest satisfaction.
- Accommodated guests with children and special needs, ensuring a comfortable and welcoming dining experience.
- Assisted servers with special requests and dietary needs for better service.
- Maintained dining area cleanliness and organization throughout service periods.
- Assisted other departments when needed such as bussing tables or delivering food orders.
Education
High School Diploma -
Westside High School
14201 Briar Forest Dr Houston, Tx 7707706-2024
Skills
- Reservation management
- Booking management
- Table management
- Seating coordination
- Seating arrangements
- Menu knowledge
- Customer service
- Guest relations
- Food allergy awareness
- Attention to cleanliness
- Task prioritization
- Team collaboration
- Conflict resolution
- Telephone reception
- Active listening
Languages
Spanish
Professional
English
Professional
Timeline
Host
Sushi Masa
11.2025 - 06.2026
High School Diploma -
Westside High School