Karina Medina
Lockhart ,TX
Summary
Dynamic and dedicated professional with a strong background in customer service at Walmart Inc. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in POS systems and training new staff, demonstrating integrity and a positive attitude in fast-paced environments. Committed to delivering exceptional service and optimizing operational efficiency.
Overview
2
2
years of professional experience
Work History
Upfront Cashier
Walmart Inc
03.2023 - 12.2024
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with product inquiries and store navigation.
- Handled returns and exchanges while ensuring customer satisfaction.
- Collaborated with team members to optimize checkout flow.
- Trained new cashiers on operational procedures and best practices.
Restaurant Hostess
Little Trouble
08.2024 - 10.2024
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservations and waitlists using OpenTable system for efficient guest flow.
- Collaborated with waitstaff to coordinate seamless service during peak hours.
- Assisted in training new host staff on customer service protocols and procedures.
Education
No Degree -
Pride Highschool
Lockhart, TXSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Outstanding attitude
Languages
Spanish
Professional Working
Timeline
Restaurant Hostess
Little Trouble
08.2024 - 10.2024
Upfront Cashier
Walmart Inc
03.2023 - 12.2024
No Degree -
Pride Highschool