Committed employee with a history of meeting company needs with consistent and organized practices. Skilled in customer service, working under pressure, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Field Recruiter
ProLogistix
Winchester, VA
08.2022 - Current
Ensured compliance with all applicable laws regarding employment practices.
Maintained a database of prospective candidates for future opportunities.
Assisted in the development of recruiting strategies to meet the organization's goals.
Utilized data analytics tools to analyze trends in recruiting activities.
Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
Reviewed resumes and applications for accuracy and completeness.
Analyzed existing recruitment procedures and recommended improvements when necessary.
Coordinated onboarding activities such as background checks, drug screening tests, new hire paperwork.
Hired employees and processed hiring-related paperwork.
Utilized computer technology to handle high call volumes.
Supports organizational objectives by upholding the integrity of operational infrastructure and ensuring that consistency and quality standards are met.
Human Resources Coordinator
Macy's
Martinsburg, WV
08.2020 - 12.2020
Conducted new hire orientations making new employees feel welcome and ready to succeed
Completed onboarding and new hire orientation for all employees
Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits
Contributed to new talent acquisition, interviewing, selection and employee termination with emphasis on project-related labor and budget planning
Answered employee questions during entrance and exit interview processes
Assisted customer service with inbound and outbound calls regarding all HR inquiries
Devised training programs for new and existing employees
Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
Oversees and maintains optimal function and data security/ privacy requirements of internal HR information services systems, may include database management, network support, maintenance, and upgrades to applications / systems to maintain an expert level of knowledge of immigration compliance requirements.
Federal Work Study Student
Lord Fairfax Community College
Middletown, VA
07.2019 - 03.2020
Managed range of administrative tasks, including answering phones and responding to emails to keep office functioning efficiently
Pitched in to help with administrative tasks during periods of understaffing or employee absences
Restocked supplies, organized storage areas and gathered materials for specific jobs
Maintained Excel database to deliver access to and easy navigation of important organizational documents
Supported office needs including taking messages, scanning documents and routing business correspondence
Offered to assist with special projects and events under supervision of Financial Aid Director.
Quantitative Projects Manager
Inmersa Marketing Group
Leon, Guanajuato
09.2008 - 01.2012
Improved operations by working with team members and customers to find workable solutions
Recognized by management for providing exceptional customer service
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
Improved customer satisfaction by finding creative solutions to problems
Performed site evaluations, customer surveys and team audits.
Responsible for leading, motivating and coaching diverse teams along with fostering a culture of excellence and continuous improvement.
Education
Bachelor’s - Management
Old Dominion University
Norfolk, VA
12-2023
Associate - Arts and Sciences - Business Administration
Lord Fairfax Community College
06.2020
Associate - Applied Science - Business Management
Lord Fairfax Community College
06.2020
Bachelor's - Marketing
Universidad De Leon
09.2008
Skills
Microsoft Excel and Office proficient
Team collaboration
Excellent communication, organizational, and problem-solving
Technical competence and an aptitude for learning new systems
Administrative support
Compliance Regulations
Focused and organized
Extremely responsible
Quick mind
Self-motivation and the ability to take initiative
Outbound Calling
Talent Management
Self-Motivated Work Ethic
Candidate Pipeline Development
Recruiting Software Experience
Background Checks
Skilled in EMP Trust
Activities
Member, Phi Theta Kappa Honor Society
Member, Tau Sigma National Honor Society
Member, The Society for Collegiate Leadership & Achievement
GPA 3.5
Languages
Spanish
English
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your most unhappy customers are your greatest source of learning.
Bill Gates
Timeline
Field Recruiter
ProLogistix
08.2022 - Current
Human Resources Coordinator
Macy's
08.2020 - 12.2020
Federal Work Study Student
Lord Fairfax Community College
07.2019 - 03.2020
Quantitative Projects Manager
Inmersa Marketing Group
09.2008 - 01.2012
Bachelor’s - Management
Old Dominion University
Associate - Arts and Sciences - Business Administration