Summary
Overview
Work History
Education
Skills
Activities
Languages
Work Availability
Quote
Timeline
OperationsManager
Karina Moreno Calderon

Karina Moreno Calderon

Winchester,VA

Summary

Committed employee with a history of meeting company needs with consistent and organized practices. Skilled in customer service, working under pressure, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience and adapting to new situations and challenges to best enhance the organizational brand.

Overview

15
15
years of professional experience

Work History

Field Recruiter

ProLogistix
Winchester, VA
08.2022 - Current
  • Ensured compliance with all applicable laws regarding employment practices.
  • Maintained a database of prospective candidates for future opportunities.
  • Assisted in the development of recruiting strategies to meet the organization's goals.
  • Utilized data analytics tools to analyze trends in recruiting activities.
  • Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
  • Reviewed resumes and applications for accuracy and completeness.
  • Analyzed existing recruitment procedures and recommended improvements when necessary.
  • Coordinated onboarding activities such as background checks, drug screening tests, new hire paperwork.
  • Hired employees and processed hiring-related paperwork.
  • Utilized computer technology to handle high call volumes.
  • Supports organizational objectives by upholding the integrity of operational infrastructure and ensuring that consistency and quality standards are met.

Human Resources Coordinator

Macy's
Martinsburg, WV
08.2020 - 12.2020
  • Conducted new hire orientations making new employees feel welcome and ready to succeed
  • Completed onboarding and new hire orientation for all employees
  • Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits
  • Contributed to new talent acquisition, interviewing, selection and employee termination with emphasis on project-related labor and budget planning
  • Answered employee questions during entrance and exit interview processes
  • Assisted customer service with inbound and outbound calls regarding all HR inquiries
  • Devised training programs for new and existing employees
  • Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
  • Oversees and maintains optimal function and data security/ privacy requirements of internal HR information services systems, may include database management, network support, maintenance, and upgrades to applications / systems to maintain an expert level of knowledge of immigration compliance requirements.

Federal Work Study Student

Lord Fairfax Community College
Middletown, VA
07.2019 - 03.2020
  • Managed range of administrative tasks, including answering phones and responding to emails to keep office functioning efficiently
  • Pitched in to help with administrative tasks during periods of understaffing or employee absences
  • Restocked supplies, organized storage areas and gathered materials for specific jobs
  • Maintained Excel database to deliver access to and easy navigation of important organizational documents
  • Supported office needs including taking messages, scanning documents and routing business correspondence
  • Offered to assist with special projects and events under supervision of Financial Aid Director.

Quantitative Projects Manager

Inmersa Marketing Group
Leon, Guanajuato
09.2008 - 01.2012
  • Improved operations by working with team members and customers to find workable solutions
  • Recognized by management for providing exceptional customer service
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
  • Improved customer satisfaction by finding creative solutions to problems
  • Performed site evaluations, customer surveys and team audits.
  • Responsible for leading, motivating and coaching diverse teams along with fostering a culture of excellence and continuous improvement.

Education

Bachelor’s - Management

Old Dominion University
Norfolk, VA
12-2023

Associate - Arts and Sciences - Business Administration

Lord Fairfax Community College
06.2020

Associate - Applied Science - Business Management

Lord Fairfax Community College
06.2020

Bachelor's - Marketing

Universidad De Leon
09.2008

Skills

  • Microsoft Excel and Office proficient
  • Team collaboration
  • Excellent communication, organizational, and problem-solving
  • Technical competence and an aptitude for learning new systems
  • Administrative support
  • Compliance Regulations
  • Focused and organized
  • Extremely responsible
  • Quick mind
  • Self-motivation and the ability to take initiative
  • Outbound Calling
  • Talent Management
  • Self-Motivated Work Ethic
  • Candidate Pipeline Development
  • Recruiting Software Experience
  • Background Checks
  • Skilled in EMP Trust

Activities

  • Member, Phi Theta Kappa Honor Society
  • Member, Tau Sigma National Honor Society
  • Member, The Society for Collegiate Leadership & Achievement
  • GPA 3.5

Languages

  • Spanish
  • English

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Your most unhappy customers are your greatest source of learning.
Bill Gates

Timeline

Field Recruiter

ProLogistix
08.2022 - Current

Human Resources Coordinator

Macy's
08.2020 - 12.2020

Federal Work Study Student

Lord Fairfax Community College
07.2019 - 03.2020

Quantitative Projects Manager

Inmersa Marketing Group
09.2008 - 01.2012

Bachelor’s - Management

Old Dominion University

Associate - Arts and Sciences - Business Administration

Lord Fairfax Community College

Associate - Applied Science - Business Management

Lord Fairfax Community College

Bachelor's - Marketing

Universidad De Leon
Karina Moreno Calderon