Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karina Muniz

Houston,TX

Summary

Proven in delivering exceptional customer service and satisfaction at Cashier Customer Service, adept at handling payment transactions and resolving complaints efficiently. Demonstrates reliability and active listening, enhancing customer experiences. Excelled in maintaining a clean, welcoming environment, showcasing adaptability and a cooperative attitude. Trustworthy and dedicated customer service with 10 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Customer Service Cashier

Cashier Customer Service
8705 Airline Dr, Houston, TX 77037
01.2012 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Education

High School Diploma -

Aldine High School
Houston, TX
05.2021

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Guest Services
  • Customer Complaint Resolution
  • Merchandise Restocking
  • Customer Assistance
  • Adaptable and Flexible
  • Active Listening
  • Cleaning and sanitizing
  • Cooperative Attitude
  • Cash handling and management

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Cashier

Cashier Customer Service
01.2012 - Current

High School Diploma -

Aldine High School
Karina Muniz