Summary
Overview
Work History
Education
Skills
Timeline
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Karina Navarro

Miami

Summary

I’m a career oriented individual searching for rapid growth, I am skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, maintaining clean and organized. Seeking for an opportunity to learn more and enhance skills.

Overview

4
4
years of professional experience

Work History

Stewardess

Regal Yachts
06.2023 - 07.2024
  • Managed inventory of onboard supplies, optimize restocking procedures - e.g. call Marina for ice bags, shop at local stores for clients requests.
  • Upheld company reputation by adhering strictly to dress codes, grooming standards, and code of conduct protocols.
  • Maintained a clean and organized cabin, creating a welcoming atmosphere for guests.
  • Provided personalized care for VIP guests, anticipating needs and going above-and-beyond to exceed expectations.
  • Supported colleagues during high-pressure situations.
  • Assisted in the preparation and serving of meals, ensuring dietary requirements were met for each passenger.
  • Answered passenger questions and provided solutions to issues arising during trips.

Cocktail Server

Lost Boy Dry Goods
02.2023 - 01.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Bartender/Cocktail Waitress

The Bull/ Garden of Eden
02.2023 - 08.2023
  • Garden of Eden is a nudist bar which means I have to also make sure no one has a cell phone in hand due to privacy concerns
  • Prepare alcoholic beverages for customers
  • Take customer’s needs and preferences and make recommendations
  • Mix ingredients to prepare cocktails
  • Restock and replenish bar inventory and supplies
  • Greet and deliver alcoholic beverages quick to tables
  • Keep orders correctly noted and cash customers out
  • Supply towel rentals
  • Supervise people are sitting or laying on a covered surface

Relationship Manager

Bank of America
02.2022 - 12.2022
  • Open and close accounts
  • Update and maintenance clients accounts
  • Sell credit cards and loans, do the process to apply
  • Process teller transactions such as night deposits, and mail deposits
  • Verify and authenticate wire transfers
  • Balance currency and coin of the main vault at the end of shift

Corporate Trainer

Florida Marketing North
01.2021 - 09.2022
  • Be a leader and develop leadership skills
  • Conduct second round interviews
  • Maintain and hold standard
  • Occasionally conduct leaders meeting
  • Provide comprehensive training at the start of employment and as needed throughout employment for marketing representatives
  • Face to face marketing at client’s home or place of business
  • Contact and file claim through insurance company
  • Schedule replacement of windshield
  • Develop strong communication skills and interpersonal skills
  • Train in labor and service knowledge

Server/Bartender

Benihana
08.2020 - 12.2020
  • Speak with customers to ensure satisfaction with food and service, to respond to complaints, or to make conversation
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers concerns are addressed
  • Inspect dining and serving areas to ensure cleanliness and proper setup
  • Assist with preparing and serving food and beverages
  • Prepare alcohol or non-alcohol beverages for bar and restaurant customers
  • Assess customer’s needs and preferences and make recommendations
  • Mix ingredients to prepare cocktails
  • Check customers’ identification and confirm it meets legal drinking age
  • Restock and replenish bar inventory and supplies

Universal Teller

First Horizon
08.2020 - 12.2020
  • Count currency and coins to prepare them for large change orders for Armored Car or shipment to the Federal Reserve Bank
  • Order and ship a supply of cash to meet daily needs
  • Receive and count daily inventories of cash
  • Process teller transactions such as night deposits, and mail deposits
  • Receive checks and cash for deposit
  • Enter customers transactions into computer system
  • Balance currency and coin of the main vault at the end of shift

Education

High School Diploma -

Somerset Island Prep
Key West, FL
05.2017

Skills

  • Customer service
  • Communication skills
  • Time management
  • Bilingual
  • Leadership
  • Respectful
  • Responsible
  • Reliable
  • Hard worker
  • Teachable
  • Quick learner

Timeline

Stewardess

Regal Yachts
06.2023 - 07.2024

Cocktail Server

Lost Boy Dry Goods
02.2023 - 01.2024

Bartender/Cocktail Waitress

The Bull/ Garden of Eden
02.2023 - 08.2023

Relationship Manager

Bank of America
02.2022 - 12.2022

Corporate Trainer

Florida Marketing North
01.2021 - 09.2022

Server/Bartender

Benihana
08.2020 - 12.2020

Universal Teller

First Horizon
08.2020 - 12.2020

High School Diploma -

Somerset Island Prep

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Karina Navarro