Karina Pena
Margate,FL
Summary
Professional with strong background in healthcare coordination, adept at managing complex scheduling tasks to ensure optimal patient care. Skilled in utilizing medical software, handling sensitive patient information, and coordinating with medical teams to streamline operations. Known for reliability, flexibility, and collaborative approach, consistently meeting evolving demands and achieving desired outcomes efficiently.
Overview
8
8
years of professional experience
Work History
Surgical Scheduler Coordinator
USPI
Fort Lauderdale, FL
09.2021 - 08.2025
- Coordinated surgical schedules for multiple physicians, ensuring accuracy, timeliness, and proper resource allocation.
- Collaborated with surgeons and nursing staff to ensure timely communication of scheduling changes.
- Maintained detailed records and adjusted schedules to meet patient and provider needs.
- Provided administrative support for the department by organizing paperwork, filing documents, and databases.
Medical Receptionist
USPI
Fort Lauderdale, FL
07.2018 - 09.2021
- Oversaw patient scheduling and appointment confirmation processes to optimize clinic operations.
- Facilitated patient check-in and check-out processes while efficiently collecting co-payments.
- Facilitated effective communication by handling incoming calls.
- Utilized coding software to translate diagnoses and procedures into
Front Desk Medical Receptionist
Alabama Health Department
Foley, AL
04.2017 - 06.2018
- Managed patient scheduling and appointment confirmations to enhance clinic efficiency.
- Maintained accurate patient records in electronic health record systems to ensure compliance.
- Coordinated communication between patients and healthcare providers, ensuring timely follow-ups.
Education
Science
Broward College
Associate - Pre-Nursing
Faulkner State College
Skills
- Attention to detail
- Data entry
- Customer service
- Teamwork and collaboration
- Effective multitasking
- Schedule management
- Workflow optimization
- Administrative support
- Strong problem solver
Timeline
Surgical Scheduler Coordinator
USPI
09.2021 - 08.2025
Medical Receptionist
USPI
07.2018 - 09.2021
Front Desk Medical Receptionist
Alabama Health Department
04.2017 - 06.2018
Science
Broward College
Associate - Pre-Nursing
Faulkner State College