Karina Ramirez
Phoenix,AZ
Summary
- Bilingual Phlebotomy Technician
- Dedicated and detail-oriented
- With over five years of experience in venipuncture, specimen processing, and patient and client service. Adept at maintaining accuracy in data entry, ensuring patient comfort, and collaborating with healthcare teams to optimize workflow efficiency. Recognized for strong organizational skills, problem-solving abilities, and a commitment to delivering high-quality client and patient care.
Overview
11
11
years of professional experience
Work History
Sr. Service Representative/Courier
LabCorp
08.2024 - Current
- Prepare all necessary supplies needed for daily pickups
- Complete daily scheduled pickups in a timely manner and deliver to branch
- Handle all specimens and lab samples in a safe and efficient manner
- Work directly with dispatcher for additional pickups as needed
Phlebotomist
LabCorp
04.2019 - 08.2024
- Performed blood collection via venipuncture for patients of all age groups.
- Prepared and processed collected specimens for laboratory testing and analysis.
- Maintained meticulous records of patient and specimen data for compliance and reporting.
- Provided outstanding customer service to both internal and external stakeholders.
Data Entry Specialist/Specimen Accessioner
LabCorp
12.2017 - 04.2019
- Introduce and prepare biological specimens to the laboratory to ensure accurate processing
- Open specimens and pour off into secondary containers to prepare for analysis and testing
- Verify patient demographic information matches the test requisition form submitted
- Data entry of patient information into the computer system for tracking purposes
- Meet key production metrics and quality measures to ensure timely and accurate results
- Unpack and route specimens to their respective staging areas
- Pack and ship specimens to proper testing facilities when required
- Properly prepare and store excess specimen samples
- Resolve and document any problem specimens
- Handle and dispose of medical and chemical waste
- Comply with applicable environmental health and safety policies and procedures
- Operate automated instrumentation under supervision if necessary
Payroll Administrator
Integrity Outsource
Phoenix, AZ
05.2015 - 12.2017
- Processed payroll for diverse client base, ensuring compliance with federal and state regulations.
- Implemented payroll software upgrades, enhancing efficiency and accuracy of data entry processes.
- Conducted regular audits of payroll data, identifying discrepancies and correcting errors promptly.
- Developed training materials for new hires on payroll procedures and best practices.
- Collaborated with HR to resolve employee inquiries regarding pay discrepancies and benefits issues.
Education
Entrepreneurship And Business Management
Glendale Community College
Glendale, Arizona, AZPhlebotomy Technician Certification
Gateway Community College
Phoenix, AZSkills
- Sales Growth
- Patient Interaction & Customer Service
- Venipuncture & Blood Collection
- Specimen Processing & Handling
- Medical Data Entry & Documentation
- Time Management & Organization
- Problem-Solving & Critical Thinking
- Reliable, Courteous, and Professional
Timeline
Sr. Service Representative/Courier
LabCorp
08.2024 - Current
Phlebotomist
LabCorp
04.2019 - 08.2024
Data Entry Specialist/Specimen Accessioner
LabCorp
12.2017 - 04.2019
Payroll Administrator
Integrity Outsource
05.2015 - 12.2017
Entrepreneurship And Business Management
Glendale Community College
Phlebotomy Technician Certification
Gateway Community College