Trevor Thomas

• Engaged selling solution techniques, analyzing questions customers might have to overcome objections, and close sales
• Cross-sold and upsold products to customers based on a solid understanding of current and predicting their needs
• Delivered excellent customer service, resulting in a consistent 97% customer satisfaction rating
• Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals
• Scored in the top 3% of employees for being a successful Service Sales Representative(SSR) in the whole North-Eastern District
• Contributed to route growth of $10k to $18k, on average per week
• Collaborated with sales team department to stay current on inventory levels, complete accurate orders, resolve item issues, and provided new business leads
• Trained newly staffed employees on operating procedures, company services, and how to organize their route books for faster and easier assistance.

When I was shadowing, we carefully assessed the patient, thoroughly reviewed the charts, administered appropriate medication, and conducted a comprehensive mental evaluation.

• Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage
• Established and updated work schedules to account for changing staff levels and expected workloads
• Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades
• Accomplished multiple tasks within established timeframes
• Assessed supplier quality to maintain tight cost controls and maximize business operational performance.