Charles "Patrick" Bell
Hamptonville,NC
Summary
Achieved significant profit margins and sales targets at Rental Uniform Service through expert negotiation and customer relations skills. Awarded Route Salesman of the Year 2018 for outstanding client service and sales. Trained staff, enhancing team performance and productivity. Hardworking and passionate job seeker with strong organizational skills eager to secure a job as Key Account Manager. Ready to help team achieve company goals.
Overview
25
25
years of professional experience
Work History
Service Sales Representative
Cintas
01.2024 - Current
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Improved client retention rates by building strong relationships and offering personalized solutions to their needs.
Route Service Sales Representative
Rental Uniform Service
08.1999 - 01.2024
- Utilized strong negotiation skills to secure favorable pricing agreements with vendors, resulting in increased profit margins for the organization.
- Collaborated with team members to devise strategies for achieving sales targets and improving overall route performance.
- Trained new route service representatives on company procedures, product knowledge, and best practices for excellent customer service.
- Implemented effective time management strategies to maximize productivity during daily routes.
Education
High School Diploma -
Starmount High School
Boonville, NC06.1992
Skills
- Customer Relations
- Customer Support
- Client Relationship Building
- Sales expertise
- Contract Negotiations
- Business growth and retention
- Client Service
- Staff Training
- Goal-oriented mindset
- Product Promotions
- Up-selling strategies
Accomplishments
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Awarded Route Salesman of the Year 2018
References
Mitchell Childers
Childers Concrete Company (Owner)
My former customer with Rental Uniform Service before Cintas acquisition.
cell phone: (336) 687-2434
business phone: (336) 841-3111
Robert Wise
Compliance Coordinator (Cintas)
My former supervisor with Rental Uniform Service before Cintas acquisition.
cell phone: (704) 880-8396
Doug Jones
Key Account Manager (Cintas)
Colleague
cell phone: (336) 749-4886
Timeline
Service Sales Representative
Cintas
01.2024 - Current
Route Service Sales Representative
Rental Uniform Service
08.1999 - 01.2024
High School Diploma -
Starmount High School
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