Samuel Rains
Claremore,OK
Summary
High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new Partners.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Service Sales Representative
Cintas First Aid and Safety
Tulsa, OK
10.2019 - Current
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Ensure that KPI's are maintained monthly
- Winner's circle winner all 4 years that I was on my route, once I was certified and on my own.
- Back to Back top 95 in FY' 22 and FY'23
- Number 1 SSR in FY 23 in the Central Region and number 12 in the division.
- Promoted to Captain and CRT in FY' 23
Assistant Store Manager
Aldi
Tulsa, OK
09.2018 - 10.2019
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
Sales Professional
Moody's Jewelry
Tulsa, OK
04.2017 - 09.2018
- I became certified with the diamond council of America to better understand diamonds
- I have been named employee of the month Multiple times and a top producer.
Store Manager
Signet Jewelers
05.2005 - 03.2017
- I have managed multiple store within the company with up to 5 million dollars in yearly sales
- I have managed up to 20 employees
- I have conducted multiple training sessions for multiple store staff members, had excellent inventories and proven to lead a team to success.
Store Manager
Friedman's Jewelers
09.2002 - 05.2005
- I began my career here and started as PT sales and within 6 months was running my own store
- I traveled to 3 different states to rebuild store profits
- I was also in charge of our district in the abcense of the district manager while she was on maternity leave
- In her absence I was required to travel to all 9 of her stores and do visits and audits.
Education
High school or equivalent -
Chisholm High School
Skills
- Client Service
- Customer Retention
- Sales Development
- Account Management
- Customer Service
- Territory Management
- Customer Relationship Building
- Exceeds sales goals
- Employee Relations
- Coaching and Mentoring
- Performance monitoring
- Risk Management
- Business Planning
- Customer Relations
- Staff Training
Accomplishments
- Achieving Winner's Circle all each year I have been on route.
- Back to back top 95 in both FY' 22 and 23
- Promoted to Captain and CRT in FY' 22
- Number one SSR in the Central region and Finishing number 12 in the FAS Division in FY' 23
Certification
- Certified Diamondtologist
- CPR
Timeline
Service Sales Representative
Cintas First Aid and Safety
10.2019 - Current
Assistant Store Manager
Aldi
09.2018 - 10.2019
Sales Professional
Moody's Jewelry
04.2017 - 09.2018
Store Manager
Signet Jewelers
05.2005 - 03.2017
Store Manager
Friedman's Jewelers
09.2002 - 05.2005
- Certified Diamondtologist
- CPR
High school or equivalent -
Chisholm High School
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