Karina Razo
Sephora USA
La Puente,CA
1
Language
1
Certification
14
years of professional experience
Dynamic Assistant Manager with a proven track record in developing talent and fostering collaboration. Skilled in emotional intelligence and strategic thinking, driving operational excellence, and enhancing team performance.
Work History
Assistant Manager
5 Years 5 Months- South Coast Plaza A+ Volume
- Facilitated communication between departments, ensuring alignment on goals and seamless execution of company initiatives
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw Brand and Events business to support company goals and achieve them.
Assistant Manager
4 Years 6 Months- Sephora Huntington Beach D Volume
- Led team in executing operational excellence initiatives to enhance customer experience and drive sales growth.
- Mentored staff on product knowledge, enhancing service quality and increasing customer satisfaction ratings.
- Developed training programs for new hires, fostering a culture of continuous learning and professional development.
Education Lead
3 Years 7 Months- Sephora Brea A Volume
- Self-motivated, with a strong sense of personal responsibility
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations
Education
Associate of Science - Business Administration
Skills
Operational Excellence
Strategic Mindset
Develops Talent
Ensures Accountability
Collaborates
Manage Complexity
Critical Thinker
Emotional Intelligence
Instills Trust
Certification
Inside LVMH Certificate
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Sephora USA
03.2021 - CurrentRead More
Assistant Manager
Sephora USA
09.2016 - 03.2021Read More
Education Lead
Sephora USA
02.2013 - 09.2016Read More
Mt. San Antonio College
Associate of Science from Business Administration
Read More