Karina Rivas
Patchogue
Summary
Bilingual Medical Assistant, committed to high levels of patient care. Outstanding communication skills with patients, family members, and other healthcare providers. Highly adaptable individual noted as a model team player who is willing to assist in all areas of a medical office.
Overview
4
4
years of professional experience
Work History
Medical Biller / Customer Service
Fellow Health Partners
10.2023 - Current
- Collected payments and applied to patient accounts.
- Posted payments and collections on regular basis.
- Collaborated with customers to resolve disputes.
- Maintained accurate records of customer payments.
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Assisted patients in understanding insurance benefits, leading to a positive experience during their visit.
Medical Asst
St.Catherine Of Siena Hospital
04.2020 - 11.2022
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
Nursing Clerk
Stony Brook Hospital
- Demonstrated exceptional customer service skills by courteously greeting patients and families upon arrival at the nursing station and providing assistance when needed.
- Expedited admissions, transfers, and discharges by coordinating bed assignments and gathering necessary paperwork from patients and families.
- Reduced errors in medication administration by meticulously transcribing doctor''s orders for the nursing staff to follow.
Education
Medical assistant Diploma -
Hunter Business School
Medford, NY05.2018
CPR/AED Certified -
Hunter Business School
Medford, NY05.2018
High School Diploma -
Brentwood High School
Brentwood, NY06.2015
Skills
- Biller
- Strong Organizational Abilities
- Professionalism and Work Ethic
- Customer Service
- Problem-Solving
- Medical Terminology
- Patient confidentiality
- Patient Scheduling
- Appointment Scheduling Experience
Timeline
Medical Biller / Customer Service
Fellow Health Partners
10.2023 - Current
Medical Asst
St.Catherine Of Siena Hospital
04.2020 - 11.2022
Nursing Clerk
Stony Brook Hospital
Medical assistant Diploma -
Hunter Business School
CPR/AED Certified -
Hunter Business School
High School Diploma -
Brentwood High School
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