Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
SalesAssociate

Karina Rosas Medina

Jurupa Valley ,Cal

Summary

Dynamic and goal-oriented professional with exceptional customer service skills . Proven ability to build relationships and resolve conflicts, ensuring a positive shopping experience. Proficient in POS system operation and maintaining an organized environment, consistently exceeding sales targets through teamwork and effective communication & Overall I just love to work hard .

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

GameStop
04.2025 - 06.2025

• Delivered exceptional customer service.

• Received guests warmly.

• Organized store layout for optimal efficiency.

• Executed cleaning duties to ensure a tidy environment.

• Conducted sales activities focused on gaming products.

Cashier

Pilot Flying J Travel Center
09.2024 - 01.2025
  • Completed customer transactions promptly utilizing point-of-sale systems.
  • Maintained clean and organized checkout area to enhance customer experience.
  • Assisted customers with inquiries, providing product information and support.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Resolved customer complaints promptly, fostering a positive shopping environment.
  • Built relationships with customers to encourage repeat business.

Mail Sorter/Processor

UPSMI
11.2023 - 07.2024
  • Sorted and organized mail according to established procedures for efficient distribution.
  • Operated sorting machines and equipment to maintain optimal workflow and productivity.
  • Conducted quality checks on sorted mail to ensure accuracy and compliance with guidelines.
  • Assisted team members with training on sorting techniques and safety protocols
  • Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
  • Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
  • Assembled boxes designated for mail and package delivery.
  • Operated handheld pallet jack to transport mail and packages across warehouse locations.

Coach

Elevo Learning
01.2024 - 04.2024
  • Interacted with young learners from Kindergarten through 9th Grade.
  • Developed individualized learning plans to enhance student engagement and academic performance.
  • Analyzed student assessments to identify areas for improvement and tailored support strategies.
  • Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
  • Boosted player confidence through personalized training sessions and continuous feedback.
  • Facilitated learning of personal communication skills.

Mail Sorter/Processor

Dnata
08.2021 - 10.2023
  • Sorted and organized mail according to established procedures for efficient distribution.
  • Operated sorting machines and equipment to maintain optimal workflow and productivity.
  • Arranged every package and mail item efficiently.
  • Transported large containers containing mail packages across the warehouse.
  • Containers weighed between 50 and 90 pounds.

Cashier

Jack in the Box
02.2021 - 07.2021
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Maintained clean and organized checkout area to enhance customer experience.
  • Assisted customers with inquiries, providing product information and support.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Managed cash drawer, ensuring accuracy in cash handling and balancing at end of shifts.

Cashier

Jack in the Box
07.2020 - 01.2021


  • Maintained cleanliness and organization of cash register area to enhance operational efficiency.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Education

GED -

Jurupa Valley High School
10551 Bellegrave Ave , Jurupa Valley CA 91752
05.2019

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Listening skills
  • Problem-solving
  • Excellent people skills
  • Goal oriented
  • Relationship building
  • Exceptional customer service
  • Outgoing personality
  • Cash register operation
  • Conflict resolution
  • Customer needs assessment
  • POS system operation
  • Cleaning techniques
  • Positive and professional

Certification

• Mandated Reporter

Languages

Spanish
Professional Working

Timeline

Sales Associate

GameStop
04.2025 - 06.2025

Cashier

Pilot Flying J Travel Center
09.2024 - 01.2025

Coach

Elevo Learning
01.2024 - 04.2024

Mail Sorter/Processor

UPSMI
11.2023 - 07.2024

Mail Sorter/Processor

Dnata
08.2021 - 10.2023

Cashier

Jack in the Box
02.2021 - 07.2021

Cashier

Jack in the Box
07.2020 - 01.2021

GED -

Jurupa Valley High School
Karina Rosas Medina