Karina Sanchez
Red Bluff,CA
Summary
Ambitious professional with great communication skills and extensive experience in customer service and product knowledge, dedicated to providing exceptional client experience. Driven by strong sense of achievement and leadership.
Overview
8
8
years of professional experience
Work History
Store Associate
Marshalls
Red Bluff, California
05.2025 - Current
- Demonstrated excellent customer service skills at all times.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Assisted customers with product inquiries and provided knowledgeable support.
- Operated cash register and accurately processed customer transactions.
- Maintained store organization and ensured merchandise was properly displayed.
- Assisted in store promotions and special events to enhance customer engagement.
- Conducted regular price checks to ensure items were correctly labeled.
Receptionist / inventory
Sundial collective
Red bluff, Ca
11.2023 - 04.2025
- Assisted customers with product selection and provided knowledgeable advice about cannabis products, enhancing overall customer satisfaction.
- Greeted visitors warmly and ensured they had a positive experience.
- Demonstrated excellent customer service skills while working in a fast-paced environment.
- Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions.
- Welcomed visitors and ensured positive experiences, contributing to a welcoming environment.
- Delivered excellent customer service in a fast-paced environment, maintaining high levels of customer engagement.
- Processed accurate cash and credit card transactions.
Waitress
Carlitos Mexican restaurant
Red bluff, Ca
02.2019 - 12.2023
- Trained new employees on restaurant policies to ensure compliance and consistency in service.
- Informed customers about daily specials, enhancing their dining experience and driving sales of featured items.
- Handled customer complaints professionally and resolved issues promptly.
- Trained new employees on restaurant policies.
- Resolved customer complaints promptly, maintaining satisfaction and loyalty.
- Answered telephones to take reservations or to-go orders.
Barista
Starbucks
Red bluff, Ca
09.2020 - 03.2021
- Operated cash registers, processing cash and card transactions accurately.
- Assisted with opening and closing tasks, ensuring a welcoming environment through thorough cleaning and organized displays.
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
- Maintained cleanliness and organization of café to enhance customer experience.
Education
Certification - Cosmetology
Butte cosmetology
ChicoSkills
- Customer service
- POS system operation
- Cash management
- Inventory management
- Restocking inventory
- Front desk operations
- Time management
- Multitasking
- Organization
- Dependable
- Effective communication
- Team collaboration
Languages
Spanish, Bilingual
Timeline
Store Associate
Marshalls
05.2025 - Current
Receptionist / inventory
Sundial collective
11.2023 - 04.2025
Barista
Starbucks
09.2020 - 03.2021
Waitress
Carlitos Mexican restaurant
02.2019 - 12.2023
Certification - Cosmetology
Butte cosmetology