Karina Valera

Waitress, Customer service, Food preparation,

• Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
• Cultivated warm relationships with regular customers.
• Bussed and reset tables to keep dining room and work areas clean.
• Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.

• Scheduled, confirmed and carried out lash services at salon.
• Mentored new hires on company policies, procedures, and best practices for successful integration into the team dynamic.
• Established solid relationships with vendors, ensuring timely product deliveries and inventory management for seamless operations.
• Contributed to the salon''s success by consistently meeting and exceeding sales targets for lash services and products.

• Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
• Managed high-pressure situations during peak hours, maintaining excellent customer service and smooth operations.
• Promoted a culture of teamwork among all front-of-house staff which resulted in better collaboration and higher efficiency levels.
• Maintained clean and organized front-of-house areas, contributing to an inviting atmosphere for guests.