Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

KARINA VELASQUEZ

Dallas,TX

Summary

At Pizza Patrón, excelled in customer service and satisfaction, maintaining composure under pressure and resolving complaints with empathy, boosting loyalty. Demonstrated reliability and proficiency in POS operations, contributing to team support and ensuring accurate financial transactions. Achieved and surpassed service goals through effective communication and problem-solving skills. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Trustworthy and dedicated [Job Title] with [Number] years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

Pizza Patrón
09.2023 - 06.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Answered product questions using knowledge of sales and store promotions.

Education

High School Diploma -

Justin F Kimball High School
Dallas, TX
05.2024

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Cashier

Pizza Patrón
09.2023 - 06.2024

High School Diploma -

Justin F Kimball High School
KARINA VELASQUEZ