Karina Villalba
North Little Rock,AR
Summary
I am a dedicated student with excellent customer service and communication skills. Currently pursuing a Bachelor of Science in Animal Science with a Pre-Veterinary concentration. Committed to providing compassionate care for both people and animals. This is supported by my hands-on experience in customer service, housekeeping roles, and handling financial transactions. I aim to build a strong foundation in animal sciences. Additionally, I show initiative and dedication to my community through my work experience and volunteer involvement.
Overview
2
2
years of professional experience
Work History
Housekeeper
Willow Grove of Sherwood
06.2025 - 08.2025
- Assist residents with their needs and create a welcoming atmosphere. Handle additional requests related to supplies and services. Inform management of any repairs, shortages, or disturbances in residential areas. Monitor and report on the inventory of cleaning supplies and restock as needed.
- Responsible for cleaning resident rooms, bathrooms, and common spaces, including washing and making beds, sweeping, mopping, dusting furniture, and disinfecting related areas. Specifically assigned to clean the rooms of residents with pets, including five cats.
Front Desk Clerk
Bill Harmon Recreation Center, City of Sherwood
10.2023 - 04.2024
- Welcome and assist with general inquiries from guests and employees. Assist in training new employees. Answer incoming calls, take messages, and transfer calls to the appropriate personnel. Verify visitor information and record it in the database.
- Process cash and check payments ranging from $20 to $1,000 for member and guest accounts, and perform end-of-day closing duties such as balancing the cash drawer. Always ensure a hygienic environment by cleaning all bathrooms, recreational areas, and front lobby.
Cashier and Snack Bar Attendant
City of Sherwood Soccer Fields
08.2023 - 05.2024
- Operate the cash register efficiently and accurately process cash transactions ranging from $1 to $300, as well as credit card and automatic debit payments. Process and document payments made to referees. Perform close-out duties by properly storing cash and securing the facility.
- Prepare ready-to-eat items and present all available snacks to customers. Follow food safety standards when storing or preparing food and ensure everything is organized in its designated spots. Keep the checkout area and kitchen equipment clean, including countertops, register, windowsills, floors, and the bathroom.
Education
Bachelor of Science - Animal Science With A Pre-Veterinary Concentration
University of Arkansas, Fayetteville
Fayetteville, AR05.2028
High School Diploma - undefined
Sylvan Hills High School
Sherwood, AR05.2024
Skills
- Customer service
- Oral and written communications
- Teamwork and positive attitude
- Payment processing
- Hospitality services
- Front desk management
Campus and Community Involvement
Kitties & Kanines, Fort Smith, AR - Spay All Day Volunteer Event
Nov. 22, 2024
- Volunteers assist with pre-surgery and post-surgery tasks to neuter over 200 feral cats, helping improve their lifespan and the community in the area, successfully surpassing the record for “feral cats neutered in a single day." Responsibilities include removing clamps from ears, monitoring wellness, administering oral medicines, and relocating cats to requested areas.
Pet & House Sitter, Central AR
01/19-Current
- Providing periodic pet care for family, friends, and associates when needed. Roles include daytime check-ins, feedings, administering medication, walking, playing, and overnight stays ranging from 1-7 days while adhering to routine schedules.
- Experience handling many different animals, including dogs, cats, fish, guinea pigs, hamsters, and even a flying squirrel. I also have separate experience tending to, grooming, and riding horses through Hearts and Hooves Therapy in Sherwood, AR.
Timeline
Housekeeper
Willow Grove of Sherwood
06.2025 - 08.2025
Front Desk Clerk
Bill Harmon Recreation Center, City of Sherwood
10.2023 - 04.2024
Cashier and Snack Bar Attendant
City of Sherwood Soccer Fields
08.2023 - 05.2024
High School Diploma - undefined
Sylvan Hills High School
Bachelor of Science - Animal Science With A Pre-Veterinary Concentration
University of Arkansas, Fayetteville