Karina Lopez
Spring Valley,CA
Summary
Driven individual bringing 5 years of retail experience. Skilled in money handling, merchandising, and customer service. Proficient at upselling and promoting new products. Dependable individual with exceptional people skills. Real team player committed to high levels of job performance and positively interacts with customers and employees.
Overview
4
4
years of professional experience
Work History
Guest Experience Representative
San Diego Air And Space Museum
08.2023 - Current
- Staff retail store.
- Input sales transactions for other museum departments.
- Provide general information to Balboa Park visitors.
- Fulfill a variety of customer service functions to provide an outstanding experience for museum visitors.
Retail Salesperson
Nordstrom
11.2022 - 04.2023
- Greeted customers in a warm professional manner.
- Set and exceeded sales goals while supporting those of my team.
- Provided honest and confident feedback to customers regarding the style and fit of merchandise.
- Opened Nordstrom reward accounts as a means of building customer relationships.
Prime Now Associate
Amazon
12.2020 - 07.2021
- Fulfilled customer orders efficiently.
- Receive pallets and unload merchandise to the proper location.
- Sort orders for the correct delivery time window.
Concierge
SeaWorld
10.2019 - 03.2020
- Sold admission tickets, memberships, and in park- products.
- Assisted other locations throughout the park as needed.
- Handled cash, accepted payments, and made change.
Education
N/A - Healthcare
Concorde Career College
San Diego, CA06.2024
High School Diploma -
Crawford High School
San Diego, CA06.2020
Skills
- Guest Relations
- Exceptional Communication
- Problem-solving abilities
- Product knowledge
- Cash handling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Guest Experience Representative
San Diego Air And Space Museum
08.2023 - Current
Retail Salesperson
Nordstrom
11.2022 - 04.2023
Prime Now Associate
Amazon
12.2020 - 07.2021
Concierge
SeaWorld
10.2019 - 03.2020
N/A - Healthcare
Concorde Career College
High School Diploma -
Crawford High School
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