Karington Roach
Murphy,TX
Summary
Customer Care professional with solid background in retail sales and customer engagement. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
6
6
years of professional experience
Work History
Sales Associate
Dillard's
12.2023 - 07.2024
- Assisted 45+ customers each shift in selecting shoes, enhancing satisfaction and increasing sales
- Consistently exceeded sales targets by 15 - 20%, contributing to team goals
- Maintained organized sales floor by ensuring a more efficient shopping experience
- Processed transactions accurately and swiftly, reducing wait times
- Carefully managed inventory for accurate stock levels and improved product availability
Team Member
Panda Express
03.2022 - 11.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Prepped ingredients efficiently, supporting kitchen operations and minimizing waste
- Conducted inventory checks, enhancing stock accuracy and reducing waste
- Ensured quality and consistency along production lines and implemented cleaning protocols
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Athletic Trainer Assistant
Plano East Senior High
08.2018 - 05.2022
- Delivered athletic training services to support team performance and reduce injuries
- Applied protective measures to enhance recovery and decrease injury rates
- Conducted injury assessments and first aid, ensuring athlete safety and care
Crew Member
Auntie Anne’s
08.2021 - 03.2022
- Prepared dough to ensure product quality and efficiency
- Monitored baking process for optimal product quality and managed inventory trays
Timekeeper/Receptionist
Plano Sports Authority
03.2018 - 08.2021
- Recorded times and managed technical activity, ensuring event accuracy
- Supported athlete health and event standards by monitoring recovery times
Education
Associate of Applied Science -
Collin College
Wylie, TX05.2025
Diploma -
Plano East Senior High School
Plano, TX05.2022
Skills
- Excellent people skills
- Customer service
- Problem-solving skills
- Manage multiple tasks efficiently
- Adapt to diverse groups
- Promotional support
Awards & Scholarships
- Miss Congeniality & Most Outgoing, 2019
- AL Wilson Impact Scholarship, 2022
- Felton & Lenora Avery Legacy Scholarship, 2022
Certifications & Skills
CPR Certified, American Sign Language, Floral Arrangements, Interior Design, Food Decorating
Timeline
Sales Associate
Dillard's
12.2023 - 07.2024
Team Member
Panda Express
03.2022 - 11.2023
Crew Member
Auntie Anne’s
08.2021 - 03.2022
Athletic Trainer Assistant
Plano East Senior High
08.2018 - 05.2022
Timekeeper/Receptionist
Plano Sports Authority
03.2018 - 08.2021
Diploma -
Plano East Senior High School
Associate of Applied Science -
Collin College
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