Karisa Wright
Atlanta
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
8
8
years of professional experience
Work History
Server
El Toro
11.2020 - 04.2024
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server
Korea Garden
07.2017 - 11.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Mama Junes
11.2015 - 12.2017
- Cultivated warm relationships with regular customers
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Checked guests' identification before serving alcoholic beverages.
Education
Business Admin
Georgia Military College
Milledgeville, GASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
Timeline
Server
El Toro
11.2020 - 04.2024
Server
Korea Garden
07.2017 - 11.2020
Server
Mama Junes
11.2015 - 12.2017
Business Admin
Georgia Military College
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