Karisan Heye

• Assisted patients with financial counseling and insurance verification processes.
• Developed payment plans tailored to individual patient needs and financial situations.
• Educated patients on hospital billing procedures and insurance benefits effectively.
• Collaborated with healthcare providers to resolve billing inquiries and discrepancies.
• Provided compassionate assistance to financially challenged patients, identifying potential sources of funding or discounts when applicable.
• Evaluated client eligibility for financial programs based on established guidelines and documentation.
• Streamlined application processes to improve turnaround times and client satisfaction rates.
• Developed training materials for new staff on financial assistance policies and procedures.

Strong clinical skills including, vital signs, taking lab draws and glucose checks.

Following hospital guidelines, HIPAA, great time management and make sure each patient and nurse was taken care of. Making sure that everything was charted and relayed to the nurse in a timely manner.