Karisha Loiseau
Slidell,LA
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 15-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Group Sales Manager
Ace Hotel New Orleans
07.2022 - Current
- Increased group sales revenue by implementing strategic marketing initiatives and leading a high-performing sales team.
- Coordinated regional trade shows and industry events as part of broader marketing efforts which drove brand awareness and generated leads.
- Established clear goals for the team each quarter, fostering an environment of accountability that led to consistent target achievement.
- Delivered detailed monthly reports on team performance, highlighting areas for improvement while celebrating successes collectively.
- Developed key relationships with clients for long-term partnerships, resulting in repeat business and increased revenue.
Account Executive
Yelp
09.2021 - 03.2022
- Work directly with these local businesses to help them achieve their goals through Yelp's various advertising programs
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Life & Health Insurance Agent
SelectQuote
11.2020 - 09.2021
- Responsible for closing inbound leads and conducting an extensive needs analysis with each customer and match them with specific Final Expense Life insurance products that meet their need
- Educated clients on the intricacies of their health insurance policies, empowering them to make informed decisions.
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
Group Sales & Marketing Manager
Gordon Biersch New Orleans
08.2019 - 04.2020
- Responsible for actively sourcing new group revenues and generating incremental sales for the restaurant through direct and indirect sales techniques.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
Special Events Manager
Dave & Buster's
06.2014 - 07.2019
- Managed administrative logistics of events planning, event booking, and event promotions.
- Strong commitment to out-of-the-box thinking for event needs and implementing marketing strategies for business growth
- Ensure a consistent team atmosphere that provides exceptional customer service to guests while maintaining the company's expectations on profitability.
Special Events Consultant
Dave & Buster's
06.2011 - 05.2014
- Executed both small and large-scale events, even for the same client: corporate party of 15 people booked a $35K closeout the following year
- Supported management of office admin, Special Events Assistant and front desk.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Business Travel Sales Coordinator
Inn of Chicago
02.2010 - 09.2010
- Progressed from Executive Conference Assistant to Business Travel Sales Coordinator within three months
- Maintained existing accounts through accurate trace system and active files.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
Disney College Program
Disney
01.2006 - 06.2006
- Developed exemplary practices in the hospitality industry, such as exceeding guest expectations and attention to detail, while selling merchandise in the World of Disney Store
- Responded to questions/concerns of any number of the 100,000-200,000 daily visitors to the “happiest place on earth”
- Maintained Disney sales and service standards of delivering an “experience” to its diverse range of guests.
- Self-motivated, with a strong sense of personal responsibility.
Education
Business/Communications -
University of Illinois At Chicago
Skills
- Customer Service
- Customer Engagement
- Leadership Development
- Sales Presentations
- Brand Awareness
Awards Skills
Employee of the Month (Chicago & Pittsburgh), Microsoft Office Suite (Word, Excel, Powerpoint), Outlook, Lotus Notes and Delphi
Languages
French
Native or Bilingual
Timeline
Group Sales Manager
Ace Hotel New Orleans
07.2022 - Current
Account Executive
Yelp
09.2021 - 03.2022
Life & Health Insurance Agent
SelectQuote
11.2020 - 09.2021
Group Sales & Marketing Manager
Gordon Biersch New Orleans
08.2019 - 04.2020
Special Events Manager
Dave & Buster's
06.2014 - 07.2019
Special Events Consultant
Dave & Buster's
06.2011 - 05.2014
Business Travel Sales Coordinator
Inn of Chicago
02.2010 - 09.2010
Disney College Program
Disney
01.2006 - 06.2006
Business/Communications -
University of Illinois At Chicago
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