Karisma Griffith
New York,NY
Summary
Patient-oriented and self-driven individual with well-developed clinical skills and the important ability to operate both independently and in fast-paced team environments. Newly licensed and bachelor’s nursing graduate from Long Island University who is pro-active and has a strong determination to meet and exceed all assigned goals and objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Pfizer Oncology Together
10.2021 - 05.2024
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Managed patient registration process, confirming data accuracy and completeness.
- Processed medical records requests efficiently, safeguarding patient privacy while ensuring timely information access for healthcare providers.
Medical Scribe
CityMD: Urgent care
08.2020 - 11.2021
- Followed clinicians throughout shift in high-volume, busy environments
- Evaluated charts, documents and orders, and made timely corrections
- Received dictation and created high-quality documents
- Maintained understanding of all active patients in order to facilitate workflow
- Used medical record software every day and developed advanced skills
- Documented and initiated tests, scan and other orders
- Determined correct ICD-10 and CPT codes for use in medical record
- Interpreted medical terminology and pharmacological information to translate information into coding system
- Retrieved physician correspondence from dictation service and made edits when necessary
- Input details about patient histories, physical examinations, medications, and other information into physical or electronic charts.
Education
Bachelors - Science Nursing
Long Island University
Brooklyn, NY01.2022
Skills
- Clinical assistance
- Patient history expertise
- Data entry experience
- Documentation abilities
- Order processing
- Paperwork submission
- Records organization
- Maintains strict confidentiality
- Good written communication
- HIPAA requirements
- Team player with positive attitude
- Strong planning skills
- Electronic Medical Record (EMR) software
- Friendly, positive attitude
Certification
BLS, CPR & AED, American Heart Association, New York, NY, 2024
Timeline
Patient Service Representative
Pfizer Oncology Together
10.2021 - 05.2024
Medical Scribe
CityMD: Urgent care
08.2020 - 11.2021
Bachelors - Science Nursing
Long Island University