Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Karissa Bruns

Karissa Bruns

Oelwein,IA

Summary

Accountable Insurance Agent with excellent client management. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service. I'm hardworking and passionate, with strong organizational skills eager to secure a entry-level position. Ready to help achieve company goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Insurance Agent

Iowa Medicare Advisors
01.2023 - Current
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Expanded client base by actively prospecting for new business opportunities and generating referrals.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Utilized CRM software to manage client relationships.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.

Paraeducator

Oelwein School District
12.2020 - 05.2022
  • Enhanced student comprehension by implementing differentiated instructional strategies tailored to individual needs.
  • Assisted students in achieving academic goals by providing one-on-one tutoring and small group instruction in various subjects.
  • Maintained a safe and inclusive learning environment by addressing behavioral issues promptly and following established protocols.
  • Contributed to the development of classroom materials that aligned with state standards and curriculum objectives.

Bartender/Waitress

Tapt Out Stein And Dine
10.2018 - 10.2020
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Debt Collector

Radius Global Solutions
08.2017 - 10.2018
  • Improved debt recovery rates by implementing effective negotiation strategies and maintaining professionalism in challenging situations.
  • Enhanced client relationships by providing regular updates on account status and diligently adhering to communication guidelines.
  • Reduced delinquency rates with consistent follow-up calls and persuasive communication techniques.
  • Implemented customized payment plans based on debtor''s financial situation, increasing likelihood of full repayments over time.
  • Achieved successful settlements by skillfully negotiating terms agreeable to both parties involved in disputes.

Education

High School Diploma -

Decorah High School
Decorah, IA
05.2015

Skills

  • Customer follow-up
  • Client Relations
  • CRM Software
  • Customer Service
  • Licensed Insurance Agent
  • Organizational Skills
  • Problem-solving abilities
  • Health Insurance Sales
  • Time management abilities
  • Adaptability and Flexibility

Certification

  • Licensed Insurance Agent since 2023, in 5 states.

Timeline

Insurance Agent

Iowa Medicare Advisors
01.2023 - Current

Paraeducator

Oelwein School District
12.2020 - 05.2022

Bartender/Waitress

Tapt Out Stein And Dine
10.2018 - 10.2020

Debt Collector

Radius Global Solutions
08.2017 - 10.2018

High School Diploma -

Decorah High School
  • Licensed Insurance Agent since 2023, in 5 states.
Karissa Bruns